Technical Coordinator

ETSU • Johnson City, TN

1d

About The Position

ETSU’s Advancement department is seeking a Technology Coordinator. Responsible
to the AVP for Advancement Services, the Technology Coordinator works with the
Technology Manager to support Advancement operations through reporting,
dashboard development, testing, data conversion, and ongoing maintenance of the
Advancement database to support ETSU’s fundraising efforts.

The Technology Coordinator is an integral member of the Advancement Services
team and is cross-trained to assist with daily transactional duties as needed.
This position serves as a front-line responder to data requests using the CRM
Advanced Find tool and other SQL-based reporting tools. Data may be requested by
internal and external customers and provided in spreadsheets, graphs,
dashboards, and other formats.

Requirements

• Basic knowledge of programming languages, specifically SQL; proficiency with spreadsheets.
• Ability to move data between different programs and formats using import and export software.
• Experience developing and testing database queries.
• Knowledge of basic accounting principles, policies, and procedures.
• Ability to translate technical concepts to functional users.
• Ability to manage several projects simultaneously to meet deadlines.
• Ability to communicate effectively in written documents and oral presentations.
• Ability to work independently and as a member of a team.
• Bachelor’s degree with at least two years of experience or an equivalent combination of education and experience.

Nice To Haves

• One year of technical or business-related experience.

Responsibilities

• Support Advancement operations through reporting, dashboard development, testing, data conversion, and ongoing maintenance of the Advancement database
• Assist with daily transactional duties as needed
• Serve as a front-line responder to data requests using the CRM Advanced Find tool and other SQL-based reporting tools
• Provide data in spreadsheets, graphs, dashboards, and other formats

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees