Technical Coordinator - Microbiology

HNL Lab Medicine•Allentown, PA

1d•Onsite

About The Position

The Technical Coordinator provides technical assistance to an assigned team in the Microbiology department. The role develops and maintains department SOPs in accordance with CLSI guidelines and/or HNL policies, provides technical expertise and staff training, and supports ongoing efforts to improve quality, workflow, productivity, and employee satisfaction. The coordinator prepares or directs reports and records, supports financial reporting to Finance upon request in conjunction with the division manager or director, stays informed about developments in the field, and coordinates and reviews testing results as required. The role may also direct the HNL Phlebotomy School or other HNL initiatives. The position performs verification and validation studies for new instrumentation, provides technical guidance, resolves instrumentation problems, and establishes performance checks, preventive maintenance, and quality-control programs. It evaluates quality-control data and initiates corrective action as needed. The coordinator prepares and revises laboratory procedure manuals and develops training and competency checklists, while providing in-service training, orientation, and clinical training for new and current staff and students. The position is onsite at HNL- Roble, 794 Roble Rd. The typical schedule is Monday through Friday, 8:00 AM–4:30 PM, with occasional weekend or holiday coverage based on operational needs; the schedule may vary.

Requirements

Bachelor's degree from an accredited institution or a combination of education and experience.
Ability to read, analyze, and interpret scientific and technical journals, financial reports, and legal documents.
Ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to write speeches and articles for publication in a prescribed style and format.
Ability to work with probability, statistical inference, plane and solid geometry, and trigonometry, and apply fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret technical instructions in mathematical or diagram form and work with abstract and concrete variables.
Knowledge of MS Word processing software, Excel spreadsheet software, order entry systems, and Sunquest and/or Co-Path laboratory software.

Nice To Haves

Certification by a recognized certifying agency for Clinical Laboratory Professionals, such as ASCP, ASMT, or NCA.

Responsibilities

Develop and maintain department SOPs according to CLSI guidelines and/or HNL policies.
Provide technical expertise, continuing education, and training to staff in the assigned clinical operations area.
Assist with departmental monitoring and improvement of quality, workflow, staff productivity, and employee satisfaction.
Prepare or direct the preparation of qualitative and quantitative reports and records.
Support financial reporting to Finance upon request, in conjunction with the division manager or director.
Review current literature and attend meetings and seminars to stay informed about developments in the field.
Coordinate and review testing results as required by the assigned team.
May direct the HNL Phlebotomy School or other HNL initiatives.
Perform verification and validation studies on new instrumentation, provide technical guidance, and resolve instrumentation-related problems.
Establish instrument performance checks, preventive maintenance, and quality-control programs; evaluate quality-control data and institute corrective action as needed.
Prepare and revise laboratory procedure manuals.
Provide technical in-service training and orientation for new staff, and develop training and competency checklists.
Provide clinical orientation and/or training for new employees, students, and current employees.