Technical Content Creator (Hybrid)

BRC Group Inc. • Georgetown, ON

38d • $55,000 - $65,000 • Hybrid

About The Position

BRC is seeking a Technical Content Creator / Product Documentation Specialist to develop clear, accurate, and visually consistent technical documentation for our products. This role is responsible for producing application guides, installation manuals, price guides, and other technical documentation used by customers, partners, and internal teams.
Working closely with Engineering, Design, and Product teams, you will translate complex technical information, CAD data, and specifications into easy-to-understand, high-quality documentation. This is not a marketing role—the focus is on technical accuracy, usability, and visual clarity.

Requirements

• Degree, diploma, or equivalent experience in Industrial Engineering, Mechanical Engineering, Industrial Design, or a related field
• 5+ years of experience in product design, design engineering, or a manufacturing environment (or equivalent experience)
• Strong project and time management skills with the ability to manage multiple priorities
• Excellent organizational skills and attention to detail
• Strong problem-solving and creative thinking abilities
• High proficiency in SolidWorks 3D CAD; experience with SolidWorks PDM is an asset
• Proficiency with Adobe Creative Suite (InDesign, Illustrator, Photoshop); SolidWorks PDM experience is an asset
• KeyShot rendering experience is an asset
• Excellent written and verbal communication skills
• Ability to work effectively both independently and within cross-functional, multidisciplinary teams
• Technical documentation expertise: Proven experience creating accurate, structured, and user-focused technical documentation
• Technical & CAD proficiency: Ability to interpret engineering drawings, 3D models, and specifications
• Design & visual communication: Strong layout, illustration, and visual consistency skills using Adobe tools
• Written communication: Ability to translate complex technical concepts into clear, concise instructions
• Attention to detail & organization: Strong version control, accuracy, and documentation management skills
• Collaboration & teamwork: Effective communicator who works well with engineering, design, and product teams
• Time management & independence: Able to manage workload efficiently and meet deadlines with minimal supervision

Responsibilities

• Create, edit, and maintain technical documentation, including:
• Application guides
• Installation manuals
• Price guides
• Other product-related technical documents
• Collaborate with Engineering and cross-functional teams to understand product functionality, constraints, and specifications
• Work closely with the Design team to ensure documentation is visually clear, consistent, and aligned with product standards
• Review 3D CAD models and engineering drawings to extract views, dimensions, and technical details for documentation
• Produce and edit diagrams, layouts, and illustrations using Adobe Creative Suite (InDesign, Illustrator, Photoshop)
• Translate complex technical and CAD-based information into clear, concise, user-friendly instructions
• Ensure accuracy, consistency, and version control across all documentation
• Update documentation to reflect product revisions, engineering changes, configurations, and pricing updates
• Develop and maintain documentation templates, standards, and workflows
• Support internal teams such as Sales, Support, and Operations with accurate technical reference materials
• Create on-demand documentation to support evolving business and operational needs

Benefits

• Health benefits Program to BRC Employees once permanently hired, as described in the BRC Health Benefit Plan.
• Active Social Committee that runs 10+ events/year to drive employee engagement
• Inclusive environment with monthly initiatives to promote diversity and inclusion
• Great company culture and people to work with!
• Inspiring team committed to a diverse, inclusive, and safe workspace.
• Opportunities for growth and advancement.
• BRC awards a Service award every 5 years to BRC Employees.
• Flexible, hybrid schedule offering work from home and in-office options
• Compensation package offering $55,000 to $65,000 per year or depending on experience

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees