Technical Liaison

Labcorp•Houston, TX

3d•Onsite

About The Position

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. LabCorp is seeking a Technical Consultant to join our team Houston, TX.

Requirements

Bachelor’s degree in a Chemical or Biological Science, Clinical Laboratory Science, or Medical Technology
5 years or more of clinical laboratory experience in a CLIA, CAP laboratory environment
Demonstrated hands-on experience with laboratory procedures
Familiarity with LCLS, LCWS, SIS, eAssist, and other Labcorp IT systems
Skilled in the use of Microsoft Office and EP Evaluator
Demonstrated proficiency in the Department Name along with strong knowledge of scientific concepts and effective clinical practices/procedures
Excellent technical and problem solving skills
Discretion in handling confidential information
Able to pass a standardized color blindness test
The position requires the candidate to be extremely organized.
Working to tight deadlines, flexibility in approach, exceptional communication skills and attention to detail are essential.

Nice To Haves

Current or prior Labcorp experience
ASCP or AMT certification

Responsibilities

Assisting in overseeing the technical component of the laboratory to ensure that patient results are reported reliably, including reviewing AMR studies and instrument comparisons
Working with the Technical Director and Technical Supervisors to ensure accuracy for all testing in the lab, including instrument performance and identifying root causes when issues arise
Provide additional technical support to Technical Director and Technical Supervisors as needed (e.g. validations, verification)
Accurately responds to client inquires that are technical in nature and escalate, as needed
Effectively communicates with clients, physicians, nurses, and LabCorp staff and provides technical expertise, as needed
Projects credibility and builds rapport with medical doctors/LabCorp clients, providing quick/accurate responses to inquires
Assists in the review, interpretation, and reporting of complex and routine test results
Shares experiences and ideas on technical improvements
Adheres to laboratory policies and procedures
Assist with other special projects, as needed