Technical Consultant (TS/SCI with Polygraph, Intel)

Appian Corporation • McLean, VA

1d • Onsite

About The Position

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Appian Customer success is obsessed with great customer outcomes, delivering mission-critical business impact fast and partnering with customers to bring their best ideas to life. Joining the Customer Success team provides support and growth to strengthen and evolve consulting skills while driving next-generation, AI-powered digital transformations. As a Consultant on the Customer Success team, you will engage with customers post-sales to develop software solutions on the Appian platform, helping companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for commercial clients. This includes working within an agile environment to understand client’s business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems. You’ll brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization. You will also collaborate with client’s technical teams and business users throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own. This role is based at Appian Headquarters in McLean, Virginia, and employees are expected to be in the office 5 days a week to foster in-person collaboration, which is considered a key driver of Appian's mission.

Requirements

• Ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills
• Passion for technology and continuous learning
• Affinity for asking “why” and solving the right problems
• History of success on cross-functional teams
• Experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Basic understanding of object oriented programming
• Experience working with relational databases and database design/data modeling
• SQL skills (writing queries, joins, views, etc)
• US Citizenship
• 1+ years of experience with hands-on software development or technical consulting
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 10% or less annually to support customer engagement
• A government sponsored clearance at the Top Secret level or higher and willingness to work in a SCIF environment

Nice To Haves

• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework)
• Integrations experience using APIs such as REST and SOAP, JDBC connections, and web services
• Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers

Responsibilities

• Engage with customers post-sales to develop software solutions on the Appian platform
• Work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for commercial clients
• Work within an agile environment to understand client’s business processes and technical needs
• Launch new relational data models in production
• Develop APIs to integrate with multiple systems
• Brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization
• Collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle
• Drive adoption by empowering clients to become self-sufficient with building process applications on their own

Benefits

• Comprehensive benefits package designed to support your health, wellbeing, and financial future
• Health coverage
• Employee Assistance Program (EAP) with free mental health support
• Life and disability insurance
• Employee Stock Purchase Program (ESPP)
• Retirement/pension plan
• Wellness dollars
• Tuition reimbursement
• Family-forming benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees