Technical Consultant II (ADP WFN)

Hub International Insurance•Miami, FL

7d•Onsite

About The Position

Technical Consultant II We are seeking a highly motivated and driven individual to join our team in the role of Technical Consultant II. As an employer, we value individuals who possess a strong sense of ownership, are self-driven, and demonstrate genuine enthusiasm for the work they do. This position requires an individual that has strong client relationship skills, is system driven, has meticulous attention to detail, and strives to deliver an excellent client experience. CANDIDATES MUST HAVE EXPERT KNOWLEDGE OF IMPLEMENTING ADP WFN SOFTWARE. ADDITIONAL KNOWLEDGE IMPLEMENTING PAYCOR A PLUS Candidate Profile: We are looking for a candidate who is customer obsessed. Your mission is to earn and maintain the loyalty of your customers by proactively understanding and satisfying their needs. You are the owner of this client relationship, responsible for the client’s longevity with HCM Unlocked and treat their business as if it were your own. Excellent communication skills are vital for this role. You must articulate your ideas effectively, both verbally and in writing. Prompt responsiveness and communication with your clients and peers are critical to the success of this role. You take ownership of your work, approach it with a sense of responsibility, urgency, and accountability. You are someone who thrives on taking initiative, setting goals, and driving projects to successful completion. You are self-motivated and possess a strong work ethic with a rigorous attention to detail. You are capable of working independently, managing your time effectively with multiple clients, and delivering high-quality results even in the face of challenges. Your ability to prioritize tasks and meet deadlines will be critical to your success in this role. We believe that enthusiasm is contagious and can drive positive change. We are looking for a candidate who genuinely enjoys delivering an exceptional customer experience, has a passion for implementation, and brings energy and excitement to their team and to their customers. You must be an analytical thinker with a passion for numbers. You approach challenges with a positive mindset, proactively seek solutions, and adapt quickly to changing circumstances.

Requirements

3-5 years’ experience in a high-volume, client-facing, implementation role with vendor or consulting organization
Expert knowledge of at least the payroll and time and attendance modules within ADP WFN, including extensive payroll knowledge and implementation experience
Experience with multi-entity, complex implementations
Prior experience owning and leading multiple projects
Experienced in Time & Attendance
Strong communication and interpersonal skills
Demonstrated organizational and time management skills
High school or equivalent