Technical Communications Operator I-Publications

Vermeer • Pella, IA

22h • Onsite

About The Position

Vermeer equips customers doing important work around the world. We are global, driven by innovation and growing. The equipment we make manages natural resources, connects people and feeds and fuels communities. We live out a caring culture, we demonstrate agility, we keep a focus on customers and are stewards of our resources. These beliefs drive our culture, determine how we treat others and steer our business. In this role you will produce customer facing technical materials and prepare them to be shipped with our equipment or directly to customers. This includes preparing for orders to be printed, operating various printing production equipment and packing orders to be shipped out. We are looking for someone that has an eye for detail, a strong commitment to quality, is reliable and able to maintain a customer service attitude.

Requirements

• Proficiency in Microsoft Office Suite, File Explorer, Adobe tools, and ability to learn additional software quickly.
• Strong customer service and problem-solving skills.
• High degree of attention to detail and ability to learn a variety of complex processes.
• Knowledge of company product line, digital printing equipment, and proper paper stock.
• Competence with shear, paper drill, binder, laminator, padding frame, and folder/perforator.
• Effective verbal and written communication skills and ability to maintain positive relationships.
• Understands prioritization of projects and multiple tasks while supporting department objectives.
• Produce accurate, error-free documents in a timely manner.
• Effective management of time and resources.
• Ability to lift up to 50 pounds repeatedly throughout a shift.
• Navigate server files/folders; understand technical manual naming conventions and equipment classifications.

Nice To Haves

• Associate degree in a field supporting production, manufacturing, or workflow operations preferred, with a minimum of one year of experience in printing, document finishing, or a related production environment; or an equivalent combination of education and experience.

Responsibilities

• Operate all publishing equipment to produce manuals and materials.
• Build manuals, resource libraries, and complete production orders.
• Monitor inventory and supplies for printing and publishing processes.
• Learns relevant technical communication policies to understand requirements of printed materials that impact quality control and building resource libraries.
• Use order, print, file retrieval, and archiving systems to manage digital assets.
• Maintain production flow and on-time delivery in the absence of the department lead.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree