Technical Communications Designer

Weber Blackstone•Palatine, IL

3d•$68,000 - $80,000•Hybrid

About The Position

Weber Blackstone is hiring a Technical Communications Designer to create technical documents that comply with industry standards and meet business needs, helping consumers choose and use Weber Blackstone products. The role collaborates across Product Development, Compliance, Engineering, Marketing, and Sales, and reports to the Technical Communications Manager. This is a hybrid role requiring in-office days at the company’s Palatine, Illinois campus. The designer produces and maintains consumer-facing technical materials, including manuals, assembly guides, replacement-part instructions, operational graphics, warning labels, and instruction labels. Materials must meet regulatory requirements and individual country language requirements. The role uses Adobe Creative Cloud software in a Mac environment and spreadsheet software to organize product and documentation information. It also involves testing and analyzing instructions, checking final PDFs for quality and accuracy, and releasing documents for print. The position requires collaboration with Regulatory, R&D, Engineering, and colleagues across the business to keep documentation aligned with products and design/copy standards. The candidate should be interested in learning about and using Weber Blackstone products and grilling.

Requirements

Bachelor’s degree from a four-year college or university, four years of related experience and/or training, or an equivalent combination of education and experience.
0–3 years of experience in technical design, technical writing, graphic design, or a related field.
Proficiency in Adobe InDesign, InCopy, Illustrator, and Acrobat.
Working knowledge of Microsoft Excel, Word, and Outlook.
Quick and accurate layout production skills.
Excellent writing and oral communication skills.
Excellent layout and typography skills.
Extreme attention to detail.
Strong organizational skills.
Ability to prioritize and balance multiple projects.
Experience working in a highly regulated industry and a procedure-intensive department.
Interest in using tools, reading directions, and taking things apart and putting them back together.

Nice To Haves

Exposure to SAP and SolidWorks.

Responsibilities

Produce user manuals, assembly guides, replacement part instructions, operational graphics, warning labels, and instruction labels that meet regulatory and country-specific language requirements.
Work with Regulatory to organize and administer required statements, warnings, and warranty information for all markets.
Participate in technical writing during initial concept development.
Stay current on product components, features, and revisions.
Lay out and produce documents using Adobe CC software in a Mac environment.
Use spreadsheet software to organize part numbers, product information, literature requirements, and text.
Test and analyze assembly and user instructions and provide constructive feedback to improve clarity and comprehensibility.
Create and inspect final PDF files for quality and accuracy, and release documentation for print.
Work with Regulatory, R&D, and Engineering to ensure documentation is consistent with the end product.
Work with colleagues to apply design and copy standards to technical literature and improve content consistency.
Develop knowledge of grilling by understanding and using Weber Blackstone products.