Technical Business Architect

TELUS Digital

19d

About The Position

The TELUS Technical Business Architecture team leads an outside-in focus for TELUS Health Investments enabling remarkable experiences for our customers. Our team will help business leaders make strategic decisions driving incremental and traceable business outcomes. We will champion Health business goals and align with strategic initiatives to transform our direct and indirect channels, employer, member and provider experiences to drive economies of scale as we progress through our digitization journey collaboratively at TELUS.

Requirements

• 7-10 years of IT Business experience and University degree or equivalent experience
• Enterprise or Solution Architecture experience
• Transformation/Change Leadership
• Highly motivated, creative and self-sufficient with the ability to work successfully in a demanding, fast-paced environment
• Ability and agility to excel in dynamic and ambiguous environments, including proactivity identifying opportunities and challenges, and anticipating and addressing roadblocks
• Familiarity with concepts and standards from TM Forum, like eTOM and TAM
• Familiarity with key functionality domains like CRM, Fulfillment, Assurance, and/or Billing
• Familiarity with support areas like Product Catalog Management, Identity Management, Data Analytics, etc.
• Familiarity with Systems, Information, Processes & Governance

Nice To Haves

• Enterprise/Business Architecture/Analysis (TOGAF, Archimate, Business Architecture Guild CBA, IIBA CCBA/CBAP, or equivalent)
• Familiarity with Business IT Governance (Cobit)
• MBA or other advanced degree
• Health, Case Management, Client Relationship Management ecosystem experience
• Experience with cloud services vendors as we develop our Business Architecture Blueprint

Responsibilities

• Align business strategy and outcomes to technology opportunities with a focus across different domains for end to end experiences.
• Design the FMO for Global Delivery Platform Employer Solutions that supports the differentiating capabilities required to support our health customers.
• Build trusted relationships with Business Architect peers and cross functional stakeholders in IT and Business to assess, prioritize and roadmap investments to drive transformation and capability maturity.
• Establish target models and conclusions for leadership to make informed investment decisions about the platform.
• Ensure investments are delivering on business outcomes by combining skills of consultant, subject-matter expert, Business, Enterprise and/or Solution architecture.
• Define ongoing roadmaps and support application portfolio rationalization decisions through hands-on work with requirements, capabilities, applications, and data.
• Create As-Is and To-Be architecture blueprint artifacts aligning capability investments to business outcomes.
• Design current and future modes of operation in specific domain of focus (like Fulfillment, Billing, Assurance, etc.) using Systems, Information, Processes & Governance.

Benefits

• We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace.
• All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
• We will only use the information you provide to process your application and to produce tracking statistics.
• Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed