Technical Business Analyst

ASSYST, Inc. • Tallahassee, FL

4d • Onsite

About The Position

ASSYST is seeking a Technical Business Analyst to support our client project in Tallahassee, Florida. This position is responsible for providing technical analysis for the AASHTOWare product suite, including discovery and documentation of current-state business processes and system interactions, analysis of business needs to develop technical requirements and specifications, preparation of technical responses, impact assessments, and solution recommendations. The role also involves evaluating existing customizations for compatibility and migration into the AASHTOWare SaaS product suite, and collaborating with product teams to support upgrades, enhancements, integrations, and product implementations. The Technical Business Analyst will serve as a liaison between business stakeholders and the AASHTOWare product team to ensure alignment between business needs, technical feasibility, and delivery priorities, translating complex business requirements into technical solutions while effectively representing business interests during solution development. Strong organizational, analytical, and customer communication skills are essential.

Requirements

• Minimum of 5 years of experience in IT product development, engineering, or project delivery.
• At least 5 years of experience leading cross-functional teams in complex technology or product delivery environments.
• Experience with software/system integration activities and post-deployment support.
• Strong communication and presentation skills with the ability to present product functionality, delivery progress, and performance metrics to stakeholders and leadership.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Nice To Haves

• Experience with AASHTOWare configuration, implementation, or integration is preferred.
• Familiarity with Agile methodologies, sprint planning, backlog grooming, and iterative delivery approaches is preferred.
• Experience with government procurement and IT governance processes, especially Florida Administrative Code Rules 60GG-1 through 60GG-5, is desirable.
• Experience with SharePoint 365, ServiceNow, Microsoft Power BI, and Microsoft DevOps is highly desired.

Responsibilities

• Support software product delivery and system enhancements throughout the full lifecycle, including planning, implementation, and stabilization.
• Facilitate collaboration among business users, development teams, product owners, and enterprise architecture teams to ensure alignment with functional and technical standards.
• Assist in maintaining product roadmaps, release schedules, upgrade timelines, enhancement priorities, and delivery milestones.
• Translate business requirements into actionable development tasks, define scope and acceptance criteria, and monitor progress through the development lifecycle.
• Act as a liaison with end users and product partners regarding integrations, custom development, issue resolution, and post-deployment support.
• Support solution evaluation activities, including prototyping, technical feasibility analysis, testing, and user validation to ensure production readiness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level