Technical Business Analyst, Commercial Banking

BMO•Toronto, ON

1d•CA$75,900 - CA$141,900•Onsite

About The Position

The Technical Business Analyst will act as a key bridge between business stakeholders and technology teams, translating business needs into clear technical and functional requirements and ensuring data solutions deliver expected outcomes. The role involves eliciting and analyzing requirements, supporting projects through the full development lifecycle, and producing high-quality documentation such as technical specifications and data mappings. It also includes applying domain expertise to drive business value, analyzing data to generate insights, troubleshooting system issues, and validating solutions through testing and user acceptance. Operating with a high degree of independence, the analyst handles complex, non-routine challenges while ensuring alignment between business objectives and technical delivery. Investigates and identifies strategies to optimize business operations and services, and inform business decisions. Defines business requirements to inform technology build and operations by sourcing and analyzing relevant data, reviewing and documenting business processes and collaborating with business stakeholders. Sources business and market data to evaluate the effect of projects on business results. Also assesses the efficiency and the performance of technology (software, hardware and the wider IT system) to deliver expected business results. Identifies and analyzes malfunctions, system workflow, and troubleshoots issues raised by business. Elicits requirements and analyzes feasibility to ensure solutions/initiatives achieve the expected business outcomes. Supports various project teams across the project lifecycle to ensure development is aligned with the business requirements. Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements. Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Builds tests cases in order to validate business requirements and End-User Testing results. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Provides specialized consulting, analytical and technical support. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently and regularly handles non-routine situations. Broader work or accountabilities may be assigned as needed. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Requirements

Proficiency in SQL and data analysis.
Understanding of system architecture and integration workflows.
Advanced in business requirements definition and functional analysis.
Strong analytical and problem-solving skills.
Excellent verbal and written communication.
Foundational level of proficiency: Agile Delivery and Development.
Foundational level of proficiency: Data analysis.
Foundational level of proficiency: Learning Agility.
Intermediate level of proficiency: Process improvement and optimization.
Intermediate level of proficiency: Organization process optimization.
Intermediate level of proficiency: Business architecture frameworks.
Intermediate level of proficiency: Stakeholder Analysis and Management.
Intermediate level of proficiency: Digital Fluency.
Intermediate level of proficiency: Systems Thinking.
Intermediate level of proficiency: Verbal & written communication skills.
Intermediate level of proficiency: Collaboration & team skills.
Intermediate level of proficiency: Analytical and problem solving skills.
Intermediate level of proficiency: Data driven decision making.
Advanced level of proficiency: Business requirements definition and analysis.
Advanced level of proficiency: Insights development and reporting.
Advanced level of proficiency: Application functional design.
Advanced level of proficiency: Functional Analysis.
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Deep knowledge and technical proficiency gained through extensive education and business experience.

Nice To Haves

Experience with cloud platforms (AWS, Azure, GCP).
Basic scripting (Python, Java).

Responsibilities

Translate business needs into clear technical and functional requirements.
Ensure data solutions deliver expected outcomes.
Elicit and analyze requirements.
Support projects through the full development lifecycle.
Produce high-quality documentation such as technical specifications and data mappings.
Apply domain expertise to drive business value.
Analyze data to generate insights.
Troubleshoot system issues.
Validate solutions through testing and user acceptance.
Investigate and identify strategies to optimize business operations and services.
Inform business decisions.
Define business requirements to inform technology build and operations.
Source and analyze relevant data.
Review and document business processes.
Collaborate with business stakeholders.
Source business and market data to evaluate the effect of projects on business results.
Assess the efficiency and performance of technology to deliver expected business results.
Identify and analyze malfunctions and system workflow.
Troubleshoot issues raised by business.
Analyze feasibility to ensure solutions/initiatives achieve expected business outcomes.
Support various project teams across the project lifecycle.
Develop informative, coherent, and usable project documents (project artifacts).
Break down strategic problems.
Analyze data and information to provide insights and recommendations.
Build test cases to validate business requirements and End-User Testing results.
Provide specialized consulting, analytical and technical support.
Exercise judgment to identify, diagnose, and solve problems within given rules.
Take measured risks while protecting the bank by applying our Risk Management Framework.