Technical Business Analyst

MarshBerry•Woodmere, OH

5d•Hybrid

About The Position

MarshBerry is seeking a Technical Business Analyst to support Business Enablement initiatives, including AI-enabled tools, internal applications, and process improvement solutions. This role operates at the intersection of business needs and technical execution, collaborating with internal stakeholders and technical team members to gather requirements, define scope, document workflows, and support the delivery of practical technology solutions. The position will contribute to a variety of AI and technology development efforts, ensuring business needs are clearly understood, requirements are well-documented, and solutions align with practical use cases across the organization.

Requirements

Bachelor’s degree required.
4 to 6 years of relevant professional experience in business analysis, systems analysis, technical project management, or a related role.
Familiarity with Power BI, including the ability to build dashboards, create basic reports, and work hands-on with data visualization needs.
Prior experience supporting custom application development, software implementation, workflow automation, AI solutions, or similar technology projects.
Familiarity with software development lifecycle concepts, Agile practices, testing, release support, or change request processes.
Experience using project or documentation tools such as Jira, Azure DevOps, Confluence, Smartsheet, Lucidchart, Visio, or similar platforms.
Strong written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical audiences.
Strong organizational skills, attention to detail, and the ability to manage multiple assignments in a fast-paced, team-oriented environment.
Comfort working with technical teams and discussing software, systems, data, workflows, or application development concepts.

Nice To Haves

Bachelor’s degree in Management Information Systems, Computer Information Systems, or a related field preferred.

Responsibilities

Partner with business stakeholders to gather, clarify, and document requirements for AI-enabled tools, internal applications, and process improvement initiatives.
Translate business needs into functional requirements, user stories, process flows, acceptance criteria, and other development-ready documentation for technical teams.
Facilitate scoping discussions to define objectives, use cases, dependencies, constraints, open questions, assumptions, and key decisions.
Maintain organized project and requirements documentation, including meeting notes, action items, decision logs, issue lists, requirement updates, and testing feedback.
Assist with user acceptance testing by helping define test scenarios, capturing stakeholder feedback, documenting issues, and confirming whether solutions align with documented requirements.
Support change management and adoption efforts by coordinating stakeholder communication, preparing user guidance, documenting process changes, and supporting training or rollout activities.
Special projects and other tasks as assigned.