Technical Business Analyst (Junior)

CGI • Fairfax, VA

2d • Hybrid

About The Position

CGI is hiring a Technical Business Analyst to support a critical government mission. The role is based in CGI’s Fairfax, Virginia; Lafayette, Louisiana; or Knoxville, Tennessee office, with a hybrid working model acceptable. The analyst reviews business processes, systems, and user needs; translates requirements into technical specifications; and works with clients and development teams to improve processes and deliver complex systems. The position supports a cross-functional Scaled Agile (SAFe) team and involves requirements facilitation, documentation, testing support, quality improvement, and client advisory work.

Requirements

• Bachelor’s degree in business, Information Technology, Science, Engineering, Mathematics, or a related discipline.
• At least 3 years of experience as a Business Analyst.
• Ability to conduct data and systems analysis on data pipeline applications and processes.
• Experience working on an Agile development team.
• Experience supporting the development of complex systems, with strong troubleshooting skills.
• Proficiency in data analysis and data visualization to draw business-relevant conclusions.
• Expertise in planning and conducting facilitative requirements-gathering sessions.
• Ability to work effectively in a team environment.
• Experience creating detailed reports and delivering presentations.
• Excellent communication skills in a client-facing role.
• Experience with Application Lifecycle Management products such as Microsoft Azure DevOps, JIRA, Confluence, or Service Desk.
• Strong facilitation and communication skills for gathering requirements and collaborating with stakeholders.
• Proficiency with Microsoft Suite tools, data modeling, and SQL/database querying.
• Ability to translate business requirements into functional and technical specifications.
• Experience writing user stories with technical acceptance criteria.
• Knowledge of interface control documents (ICDs) and system specification documents (SSDs).
• Understanding of Agile SAFe frameworks commonly used in federal projects.
• Ability to work with development teams to refine technical requirements and support testing.
• Experience with functional, integration, and regression testing techniques.

Nice To Haves

• Industry knowledge in government or aviation.
• Experience with enterprise systems integration, including API-driven systems, SOA, or microservices.
• Understanding of system architecture diagrams, data flow diagrams, and UML.
• Familiarity with FAA legacy systems and modernization environments, such as NAS systems and ATO platforms.
• SQL proficiency for querying and validating data.
• Understanding of relational database concepts.
• Experience with logical and physical data modeling.
• Familiarity with data governance, data lineage, and metadata management.
• Exposure to analytics platforms such as Power BI.
• Familiarity with cloud platforms used in federal programs, such as AWS GovCloud or Azure Government.
• Understanding of cloud-native services.
• Knowledge of CI/CD pipelines and DevOps workflows.
• Experience with Agile tools such as Jira or Azure DevOps.
• Exposure to API documentation tools.
• Understanding of version control, such as Git.

Responsibilities

• Review, analyze, and evaluate business processes, systems, and user needs based on program scope.
• Translate business requirements into technical specifications and system specifications, ensuring business objectives are achieved.
• Determine client requirements, communicate them in technical language to developers, and identify opportunities to improve business processes.
• Facilitate requirements workshops and other sessions to gather business and functional requirements.
• Create and review test plans and scenarios, and prepare and conduct reviews and training sessions.
• Document process flows and analyze and re-engineer processes, relating technical problems and solutions to current and future business environments.
• Recommend and facilitate quality improvement efforts.
• Integrate new processes with existing processes and communicate changes to impacted Business Systems teams.
• Provide technical guidance to a cross-functional SAFe team.
• Advise clients on complex technical issues and business strategy.
• Work with development teams to refine technical requirements and support testing.
• Create detailed reports and deliver presentations.

Benefits

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and well-being programs
• CGI states that professionals are invited to become owners from their first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level