Technical Business Analyst

Zifo

About The Position

Zifo is seeking a Technical Business Analyst to support scientific platform implementations and digital transformation initiatives for life sciences organizations. The role bridges business stakeholders and technical delivery teams, translating scientific and operational needs into clear requirements and actionable solutions. Working with senior consultants, project teams, and customer stakeholders, the analyst contributes to requirements gathering, process analysis, solution validation, testing, user adoption, and implementation support. The position offers a foundation for growth into informatics consulting, product management, or solution leadership.

Requirements

Bachelor's or Master's degree or equivalent in Life Sciences or a related field.
Exposure to life sciences, biotechnology, pharmaceutical, clinical, laboratory, or regulated environments.
Knowledge of data management, system implementation, validation, or software delivery practices.
Interest in scientific data, digital transformation, and emerging technologies.
Exceptional written, verbal, and interpersonal communication skills.
Willingness to travel based on project and business needs.
Proactive, self-motivated, and results driven.
Organized and detail-oriented.
Adaptable and willing to learn unfamiliar technologies and business domains.
Curious and interested in creative solutions to complex problems.
Team player who seeks feedback to continuously improve.

Nice To Haves

Experience creating business requirements, user stories, process maps, workflows, test scripts, or training materials.
Consulting or customer-facing experience.
Familiarity with laboratory informatics platforms such as LIMS, ELN, SDMS, CDS, or related scientific software applications.
Familiarity with Agile methodologies and SDLC processes.

Responsibilities

Participate in and support discovery sessions, stakeholder interviews, workshops, and business process reviews.
Gather, document, analyze, and validate business, functional, and user requirements.
Translate business needs into user stories, use cases, process flows, workflows, and supporting documentation.
Support backlog refinement and prioritization.
Assist with business process analysis and identify opportunities for process improvement, standardization, and automation.
Create and maintain project artifacts, including requirements documents, user stories, process maps, decision logs, testing documentation, and training materials.
Support software implementation and scientific platform launch activities across laboratory informatics and scientific data management systems.
Participate in and support SDLC activities, including system testing, user acceptance testing, implementation, validation, and post-launch support.
Assist with troubleshooting, documenting, and tracking system defects, enhancement requests, and implementation issues.
Assist with organizational change management and user adoption initiatives.
Collaborate and communicate within cross-functional teams of consultants, developers, project managers, product owners, and customer stakeholders.