Business Technical Analyst

Texas A&M University System • Commerce, TX

12d • Onsite

About The Position

The Business Technical Analyst serves as a bridge between Enrollment Management & Student Affairs, Information Technology, and campus partners. The role analyzes business needs, improves processes, and implements technology solutions supporting student recruitment, admissions, enrollment, engagement, and success. It translates business requirements into functional and technical solutions and supports enterprise systems, data, reporting, integrations, automation, testing, and system implementations. The analyst works with functional teams, IT, vendors, and leadership to ensure technology and data solutions support institutional goals.

This is primarily an on-site position at Commerce, Texas. Occasional remote work may be permitted with prior supervisor approval and in accordance with state and university policies. The position is not eligible for employment visa sponsorship; candidates must be authorized to work in the United States without current or future employer sponsorship.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related STEM field.
• Four months of experience in a technical analyst, data analyst, or programmer/DBA role.
• Proficiency in SQL and data analysis, with demonstrated experience supporting large relational database systems.
• Strong written and verbal communication skills and ability to translate complex technical topics for non-technical stakeholders.
• Ability to manage multiple priorities and work independently.
• High level of professionalism and discretion when handling confidential information.
• Must be authorized to work in the United States without current or future employer sponsorship.

Nice To Haves

• At least one year of experience in a business technical analyst, data analyst, or programmer/DBA role.
• Higher education experience or experience with systems such as Banner, Element451, or Salesforce.
• Programming or querying experience with SQL, PL/SQL, Apex, R, Python, or similar.
• Experience with Oracle or Banner SIS.
• Experience with WebFocus, Salesforce, or Element451 Segments reporting.
• Experience with Element451 CRM/platform.
• Experience with Constituo, UC4, SFTP, and API integrations.
• Advanced Microsoft Excel skills.
• Power BI experience (preferred), Tableau, or Git (optional).

Responsibilities

• Analyze business processes, workflows, and system functionality to identify opportunities for improvement, automation, and increased efficiency.
• Gather, document, and translate business requirements into functional and technical specifications.
• Support implementation, configuration, enhancement, and optimization of Enrollment Management and Student Affairs systems, including CRM, SIS, admissions, engagement, and student success platforms.
• Analyze and validate data across systems; identify data quality issues and support data reconciliation, mapping, migration, and governance efforts.
• Develop and maintain reporting requirements, dashboards, business rules, data definitions, and analytical solutions.
• Support system integrations, APIs, data feeds, and automated processes in partnership with IT and vendors.
• Develop test plans and user acceptance testing for new functionality and system changes.
• Participate in technology implementations, process improvement initiatives, system upgrades, and vendor projects.
• Create process documentation, workflow diagrams, standard operating procedures, and user documentation.
• Provide technical and analytical support to Enrollment Management & Student Affairs leadership and functional teams.
• Communicate complex technical and data concepts clearly to technical and non-technical stakeholders.

Benefits

• Employee tuition assistance for master’s and doctoral programs.
• Comprehensive health, dental, vision, life, and long-term disability insurance.
• Employer contributions to employee health and basic life insurance premiums.
• 12–15 days of annual paid holidays.
• Up to eight hours of paid sick leave and vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas, with optional additional retirement plans.
• Physical wellness program and wellness release time for eligible employees.
• Access to research opportunities at a designated R2 Research Institution.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level