Technical Business Analyst

QTC Management, Inc.

25d•Remote

About The Position

Leidos QTC Health Services is seeking a Technical Business Analyst to join our Finance & Logistics Domain Team. The Technical Business Analyst is a functional and technical liaison between Finance, Logistics, and development teams to facilitate the effective exchange of information and ensure the stability, scalability, and optimal performance of the Acumatica ERP platform. They support enterprise standards, governance, and continuous improvement initiatives while delivering high-quality ERP solutions that align with business objectives and operational needs. This role is fully remote

Requirements

Bachelor’s degree from an accredited college in Information Systems, Business Administration, Finance, or a related discipline (or equivalent experience)
5 years of relevant professional experience
Experience in ERP administration, functional consulting, systems analysis, or business analysis
Strong analytical skills with the ability to interpret business needs and translate them into functional and technical requirements
Thorough understanding of ERP systems, business processes, and system governance practices
Ability to manage, prioritize, and successfully execute multiple initiatives concurrently with minimal supervision
Excellent verbal and written communication skills
Strong organizational and time management skills
Demonstrated decision-making capability regarding configuration, customization, integration, and process change
Ability to collaborate effectively with cross-functional stakeholders, including Finance, IT, developers, and external partners
Working knowledge of structured SDLC or Agile methodologies
Proficiency in Microsoft Office applications and project collaboration tools

Nice To Haves

Acumatica ERP experience preferred; experience with other Tier 1 or Tier 2 ERP systems considered
Working knowledge of relational data structures, basic SQL, APIs, and ERP integrations preferred
ERP certification (e.g., Acumatica Administrator or Business Consultant) a plus
PMP or related certification a plus
Experience supporting ERP modules such as General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Inventory, and Order Management preferred

Responsibilities

Collaborate with business stakeholders and the Domain Lead to collect, understand, and document business requirements and operational needs
Determine business unit needs using techniques such as interviews, workflow analysis, process mapping, data analysis, and requirements workshops
Translate business requirements into standardized system configurations, reports, dashboards, and well-defined technical specifications
Configure and maintain ERP functionality using low-code/no-code tools, including dashboards, automation workflows, import/export scenarios, and reporting tools
Analyze tradeoffs between configuration, customization, integration, and business process change to recommend optimal solutions
Support and monitor ERP integrations, scheduled jobs, and finance-impacting processes; troubleshoot data, posting, and workflow issues
Validate and functionally test system enhancements, integrations, and customizations prior to production release
Participate in release planning, regression testing, system upgrades, and version enhancements
Maintain governance standards related to configuration management, reporting, data integrity, and the Finance segregation of duties (SOD) matrix
Manage roles, permissions, and access reviews in alignment with Finance governance policies
Identify and develop solutions for process improvement and operational efficiency
Design and maintain enterprise-standard reports, dashboards, and data inquiries to support business insight and decision-making
Create and maintain clear and concise documentation, including configuration standards, process flows, SOPs, and user guides
Provide Tier 2/3 functional support and training to business users
Effectively communicate project activity, risks, and status to management
Other duties and responsibilities as assigned