Technical Business Analyst

DATAMAXIS•Dearborn, MI

About The Position

This candidate will be responsible for solving dealer inventory issues and driving technical direction of the new inventory features. The candidate must communicate and work well in a team atmosphere to deliver quality solutions to complex business needs. The candidate needs to be able to support all aspects of the project lifecycle, including Behavior Driven Design and post-production support.

Requirements

Ability to self-manage and prioritize work schedule per business needs
Strong communication, facilitation and vendor management skills to interact with technical and non-technical stakeholders
Understanding of software development lifecycle (SDLC) and methodologies like Agile or Scrum
Understanding/experience with Dealer Inventory Systems
Ability to communicate directly with end user (dealer) to explain technical solutions, workarounds, etc.
Ability to prioritize issues with business effectively
Ability to work flexible hours to support application launch and production outages if necessary
Experience with gathering business requirements and generating creative IT solutions
Excellent written and verbal communication skills
Three years' experience in writing SQL Queries
Experience with cloud data platforms such as Azure
Strong ability to analyze complex datasets and derive actionable insights
Ability to create detailed technical documentation and reports
Experienced in using project management skills such as Jira
Must have bachelor's degree, preferably in a technology or business related area BA/BS
3-5 Years in related position/field
3+ years' experience with SQL database queries
Automotive acumen

Nice To Haves

Experience in automotive related work or industry, particularly dealer facing is a plus

Responsibilities

Manage small feature requests within an Agile solution delivery process
Author, maintain and manage technical product requirements
Document discovery of necessary efforts, identify and monitor project risks
Provide user level technical support of implemented products
Manage scope change, feature requests and project related defect tickets
Consult with business team to gather business needs and objectives
Special ad-hoc requests for client's technology team
Troubleshoot and own project issues from start to completion
Provide dealer and user technical support/ troubleshoot and triage application issues and identify workarounds
Create, modify and update training materials