TECHNICAL ASSISTANCE & FIELD SUPPORT SPECIALIST

Seventh Dimension

1d

About The Position

The Technical Assistance and Field Support Specialist delivers direct, on-demand technical support to Army units and TADSS users during field exercises and training operations. This role manages troubleshooting, setup, demonstration, and minor repairs of a broad range of training devices, simulators, and user systems, offering both verbal and written assistance to ensure minimal downtime and rapid solutions in the field. You will be a critical, customer-facing responder, supporting Army mission execution on and off post.

Requirements

• High school diploma or GED required; technical certification or Associate’s degree preferred
• 2+ years’ experience in technical support, field service, electronics/mechanical repair, or related military/DoD environment
• Demonstrated ability to troubleshoot, operate, and provide familiarization training on military or technical equipment
• Valid state driver’s license; able to operate government vehicles on/off post
• Competency in technical documentation, user logs, and support reporting
• Ability to work irregular/extended hours as dictated by exercise schedule
• Ability to pass background check for base access and support
• U.S. Citizenship
• Proficient English (written/verbal)
• Professional, courteous, and able to interact with government staff
• Timely, accurate documentation and reporting skills
• All personnel must identify themselves appropriately as contractors
• Ability to stand, walk, and work in field/warehouse/office environments for extended periods
• Ability to lift and move equipment up to 50 lbs; set up field and classroom devices
• Capable of outdoor work in variable weather and field conditions common to military training

Responsibilities

• Provide direct technical assistance for TADSS devices and systems to user organizations
• Set up, operate, troubleshoot, and perform minor repairs and adjustments on simulators and training equipment
• Support field exercises, including on-site responses that may extend to 24+ hours as required
• Document technical support actions, user issues, and solutions in logs for COR and government management review
• Train users on operation and safe use of standard TADSS
• Escort or support mobile training teams or users in deploying equipment to range, field, or classroom sites
• Coordinate with warehouse, equipment, and IT teams to ensure support continuity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED