Technical Assistance Coach

BLH Technologies, Inc.•Rockville, MD

About The Position

BLH Technologies, Inc., is seeking a Technical Assistance (TA) Coach to support federal and state-level human services programs, including contracts with the U.S. Department of Health and Human Services (HHS) related to child welfare and TANF programs. This role focuses on delivering high-quality, tailored training and technical assistance to grantees and state, local, and tribal program staff working to improve outcomes for low-income individuals, families, and communities. The TA Coach will work directly with programs to build organizational capacity, strengthen program implementation, and improve service delivery. This role requires a combination of subject-matter expertise, coaching skills, and experience working in human services or workforce development programs, with an emphasis on practical, field-based support.

Requirements

Master's degree (or bachelor's with equivalent experience)
Experience providing training and technical assistance in human services, workforce development, or community-based programs
Experience working with TANF programs or similar federal/state/tribal social service programs
Experience working with state, local, or tribal governments and/or nonprofit organizations
Strong facilitation and coaching skills, with ability to engage diverse stakeholders
Experience conducting organizational assessments and capacity-building activities
Knowledge of program performance management, data collection, and reporting practices
Strong written and verbal communication skills
Ability to travel as needed to support on-site or in-community technical assistance

Responsibilities

Provide direct coaching and technical assistance to grantees and program staff to strengthen program implementation and performance.
Conduct organizational assessments to identify strengths, gaps, and areas for capacity building.
Develop and deliver customized TA plans tailored to the needs of individual organizations or programs.
Facilitate training sessions, workshops, and webinars on topics such as program management, service delivery, compliance, and performance improvement.
Support programs in implementing evidence-based and evidence-informed practices.
Assist grantees in improving data collection, reporting, and performance management processes.
Provide guidance on federal and state program requirements, including TANF-related policies and reporting expectations.
Support development of organizational systems, including governance, partnerships, and sustainability strategies.
Document TA activities, outcomes, and lessons learned to support continuous improvement and knowledge dissemination.
Collaborate with program staff, analysts, and leadership to ensure alignment of TA delivery with program goals and priorities.
Contribute to development of training materials, toolkits, and best practice resources.