Technical Architect 4C

BrightClaim•3409-Genpact LLC: Illinois WFH - Virtual, US, IL

1d•Hybrid

About The Position

Technical Architect Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. D365 Technical Architect Role Overview We are seeking 12+ years’ experience Dynamics 365 F&O Technical Architect to lead the technical solution design and governance for ERP implementations. This role is responsible for defining system architecture, ensuring performance at scale, and guiding development teams to deliver secure, efficient, and sustainable solutions aligned with Microsoft best practices.

Requirements

Deep knowledge of D365 F&O technical architecture, customization frameworks, and extension strategies.
Strong experience with Azure Integration Services, APIs, Logic Apps, Service Bus, and data migration frameworks.
Hands-on experience with Azure DevOps pipelines, environment management, and technical governance.
Proven ability to optimize system performance and enforce enterprise-grade security standards.
Excellent technical leadership, mentoring, and stakeholder communication skills.
12+ years in IT solution delivery.
10+ years in ERP/D365 F&O technical architecture.
Proven track record in designing and delivering large-scale ERP implementations.
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Information Systems, Masters - Software Engineering
AWS Certified Solutions Architect - Associate - UdemyUdemy
Certified Data Management Professional - RiversandRiversand
Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online
Certified Kubernetes Administrator (CKA) - CNCF (Cloud Native Computing Foundation)CNCF (Cloud Native Computing Foundation)
TOGAF 9 Certification - The Open Group Architecture Framework (TOGAF)The Open Group Architecture Framework (TOGAF)
Agile Methodology
Change Management
Client Relations
Collaboration Tools
Design Thinking
Executive Presence
Inclusion
Modernizing Operations
People Leadership
Personal Effectiveness
Risk Management
Storytelling
English (Required)
Upper Intermediate - B2

Responsibilities

Define system architecture, extension strategies (avoiding over-layering), customization approaches, and coding standards.
Make key decisions on when to leverage standard D365 functionality versus custom development.
Design integration strategies for connecting D365 with external ERPs (SAP, Oracle), third-party applications, payment gateways, and logistics systems.
Decide on REST APIs vs Service Bus, real-time vs batch, and middleware vs direct integration.
Define data migration approaches using DMF and Data Entities.
Design data models ensuring consistency, scalability, and high-performance underload.
Establish coding standards, review code, and enforce best practices.
Identify and resolve performance issues, security flaws, and poor design patterns.
Tune batch jobs, queries, and data entities.
Proactively identify bottlenecks and optimize system performance before go-live.
Set up CI/CD pipelines in Azure DevOps.
Manage environments (Dev, UAT, Prod) and oversee release management.
Define roles, privileges, and access policies.
Ensure compliance with enterprise security standards.
Mentor developers, guide technical leads, and act as the escalation point for complex technical challenges.

Benefits

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.
Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.
Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
We’re an advanced technology services and solutions company that delivers lasting value for leading companies globally.
Through our deep business knowledge, operational excellence, and cutting-edge solutions, we help companies across industries get ahead and stay ahead.
With our AI-first mindset, hands-on innovation, and impact that actually matters, you’ll build the skills and future you want—on your terms.
Genpact never requires applicants to pay to be part of our hiring process.
If you receive an email asking you to purchase a starter kit, equipment, or training, or to pay to apply for a role, you can assume that the message is a scam.