Technical Architect

Softchoice•Vancouver, BC

About The Position

As a Technical Architect – Dell Technologies, you will be a trusted technical advisor and subject-matter expert responsible for helping customers design, modernize, and optimize their on‑premises and hybrid infrastructure using the Dell Technologies portfolio. In this individual contributor role, you will lead complex technical engagements across the sales lifecycle—shaping solution strategy, influencing architectural decisions, and ensuring customers achieve measurable business outcomes. You will also play a critical role in growing Softchoice’s Dell business by enabling sales teams and strengthening strategic partnerships with Dell field organizations.

Requirements

5+ years of experience in technical architecture, pre‑sales engineering, or infrastructure consulting roles.
Strong hands‑on and architectural expertise with Dell Technologies solutions.
Experience designing hybrid infrastructure environments, including virtualization and cloud‑integrated architectures.
Proven ability to lead complex technical conversations and influence solution decisions in customer‑facing scenarios.
Excellent communication and presentation skills.

Nice To Haves

Dell Technologies certifications strongly preferred.
Experience working within a technology reseller, integrator, or services organization preferred.

Responsibilities

Architect end‑to‑end infrastructure solutions leveraging Dell Technologies, including compute, storage, data protection, HCI, and hybrid cloud platforms.
Translate customer business and technical requirements into scalable, resilient, and secure solution designs.
Develop architecture diagrams, technical documentation, and Bill of Materials (BOMs) aligned to customer outcomes.
Serve as the senior technical resource on Dell‑focused opportunities, supporting customer meetings, workshops, presentations, and evaluations.
Partner closely with sales teams to define solution strategy, scope opportunities, and support Statements of Work (SOWs).
Provide technical leadership throughout the opportunity lifecycle, from discovery through close.
Act as a long‑term trusted advisor, helping customers with infrastructure modernization, lifecycle planning, performance optimization, and cost efficiency.
Communicate complex technical concepts clearly to both technical and executive audiences.
Guide customers on best practices, architectural tradeoffs, and future‑state roadmaps.
Maintain deep expertise across the Dell Technologies portfolio, including pricing programs, promotions, and deal registration processes.
Collaborate with Dell field sales and specialists to align go‑to‑market strategies and maximize joint success.
Maintain required Dell certifications and attend vendor and Softchoice enablement sessions.