Technical Analyst

Stefanini Group • San Francisco, CA

1d • Remote

About The Position

Stefanini Group is hiring a Technical Analyst for a remote position. This is a hands-on role focused on providing primary technical support to end-users for software, data issues, data communication, and processing errors. The role involves monitoring applications, supporting new releases, consulting on testing strategies, documenting observations, and coordinating responses. The Technical Analyst will maintain project and application information, make recommendations for process improvements, and coordinate information flow between business owners and development staff. Additionally, the role requires documenting end-user interactions, validating technical approaches, and ensuring timely execution of tasks. This position is not for managers or architects.

Requirements

• Hands-on experience with Databricks AND (R or sparklyr) OR (Pyspark or Python)
• Hands-on experience with Databricks AND (Starburst OR Tableau)
• Hands-on experience with Databricks AND (Collibra OR Alteryx)
• Hands-on experience with Databricks - Pyspark, Data Quality Framework, Building custom dashboards
• Hands-on experience with R/SparklyR - as a data analyst
• Hands-on experience with Pyspark/Python - with scripting and automation, performance tuning and debug capabilities
• Hands-on experience with Starburst - as a data analyst or Starburst developer or support engineer
• Hands-on experience with Collibra - as a Collibra developer or support engineer
• Hands-on experience with Alteryx - as a developer or support engineer
• Hands-on experience with Tableau - as a developer with performance tuning / debug capabilities
• Hands-on experience with Immuta - As a security analyst. Must have good Role Based and Attribute Based Security knowledge.
• Ability to perform involved, independent research and develop highly creative work products and proposals.
• Demonstrate a high degree of creativity in addressing problems/issues and opportunities.
• Demonstrated concentration on customer service orientation.
• Ability to work effectively in a highly matrix or virtual organization.
• Strong verbal and written communication skills with an ability to present/facilitate effective training sessions.
• Strong experience in Agile delivery, requirements engineering, backlog development and refinement.
• Strong experience in stakeholder engagement.
• Experience working with distributed teams, and providers of software solutions.
• Broad knowledge of application and data modelling techniques with the ability to identify root cause issues and appropriate solutions.
• Strong experience working in Agile environment/SAFe framework and Agile management tools like Jira.
• Excellent analytical and design skills.
• Must be willing to be on call periodically from 8am-2pm ET or 2pm-8pm ET Monday through Friday.

Nice To Haves

• CBAP, Agile Analysis Certification or similar certifications preferred.

Responsibilities

• Perform technical analysis and troubleshooting on highly complex integrated systems.
• Determine root causes and identify solutions on a data lake house hosted in a cloud environment.
• Provide primary technical support to end-user community for problems related to software, data issues, data communication and processing errors.
• Monitor application, production and/or implementation support, both technical and user, for new releases.
• Consult on application testing strategies, document observations and coordinate responses.
• Maintain project and application information including schedule, system scope, requirements, and other pertinent documentation.
• Make recommendations to management regarding process improvements.
• Coordinate the information flow between business owners and development staff.
• Coordinate tasks, functional reviews and application development sessions between the development site and technical work groups ensuring steps are executed timely.
• Document end-user interactions into the automated call logging tools for tracking and productivity purposes.
• Validate proposed technical approaches to system or application problem logs and make recommendations for mediation to management.

Benefits

• Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world.
• Presence in countries like the Americas, Europe, Africa, and Asia.
• Serves more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities.
• CMM level 5, IT consulting company with a global presence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed