Technical Analyst

Stefanini Group•San Francisco, CA

22h•Remote

About The Position

Stefanini Group is hiring! Stefanini is looking for a Technical Analyst to work remotely. This is a hands-on role, and applicants should not be managers or architects. The position involves providing primary technical support to the end-user community for issues related to software, data, data communication, and processing errors. It also includes monitoring applications, production, and implementation support for new releases, consulting on application testing strategies, documenting observations, and coordinating responses. The role requires maintaining project and application information, making recommendations to management for process improvements, and coordinating information flow between business owners and development staff. Additionally, it involves coordinating tasks, functional reviews, and application development sessions between the development site and technical work groups, ensuring timely execution of steps. Documenting end-user interactions in automated call logging tools for tracking and productivity is also a key responsibility. The Technical Analyst will validate proposed technical approaches to system or application problem logs and make recommendations for mediation to management.

Requirements

Databricks AND (R or sparklyr) OR (Pyspark or Python)
Databricks AND (Starburst OR Tableau)
Databricks AND (Collibra OR Altreyx)
HANDS-ON Experience with Databricks - Pyspark, Data Quality Framework, Building custom dashboards
HANDS-ON Experience with R/SparklyR - as a data analyst
HANDS-ON Experience with Pyspark/Python - with scripting and automation, performance tuning and debug capabilities
HANDS-ON Experience with Starburst - as a data analyst or Starburst developer or support engineer
HANDS-ON Experience with Collibra - as a Collibra developer or support engineer
HANDS-ON Experience with Alteryx - as a developer or support engineer
HANDS-ON Experience with Tableau - as a developer with performance tuning / debug capabilities
HANDS-ON Experience with Immuta - As a security analyst. Must have good Role Based and Attribute Based Security knowledge.
Ability to perform involved, independent research and develop highly creative work products and proposals.
Demonstrate a high degree of creativity in addressing problems/issues and opportunities.
Demonstrated concentration on customer service orientation.
Ability to work effectively in a highly matrix or virtual organization.
Strong verbal and written communication skills with an ability to present/facilitate effective training sessions.
Strong experience in Agile delivery, requirements engineering, backlog development and refinement.
Strong experience in stakeholder engagement.
Experience working with distributed teams, and providers of software solutions.
Broad knowledge of application and data modelling techniques with the ability to identify root cause issues and appropriate solutions.
Strong experience working in Agile environment/SAFe framework and Agile management tools like Jira.
Excellent analytical and design skills.
Must be willing to be on call periodically from 8am-2pm ET or 2pm-8pm ET Monday through Friday.

Nice To Haves

CBAP, Agile Analysis Certification or similar certifications preferred.

Responsibilities

Perform technical analysis and troubleshooting on highly complex integrated systems.
Determine root causes and identify solutions on a data lake house hosted in a cloud environment.
Provide primary technical support to end user community for problems related to software, data issues, data communication and processing errors.
Monitor application, production and/or implementation support, both technical and user, for new releases.
Consult on application testing strategies, document observations and coordinate responses.
Maintain project and application information including schedule, system scope, requirements, and other pertinent documentation.
Make recommendations to management regarding process improvements.
Coordinate the information flow between business owners and development staff.
Coordinate tasks, functional reviews and application development sessions between the development site and technical work groups ensuring steps are executed timely.
Document end-user interactions into the automated call logging tools for tracking and productivity purposes.
Validate proposed technical approaches to system or application problem logs and make recommendations for mediation to management.