Technical Analyst

Netsmart•Overland Park, KS

About The Position

This is a great opportunity for someone early in their career who enjoys problem‑solving and learning new technology. As a Technical Analyst, you’ll help healthcare organizations use Netsmart’s Electronic Health Record (EHR) systems more effectively by supporting configurations, troubleshooting issues, and working alongside experienced team members to deliver solutions. About Netsmart At Netsmart, improving care delivery isn’t just our aspiration; it’s our passion! For more than 50 years, we’ve been a healthcare software company developing technology and providing services in behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.

Requirements

Bachelor's degree in Management Information Systems, Computer Science, Computer Information Systems, Information Systems Technology, Data Analytics or similar.
Equivalent 2 years of work experience in lieu of degree
Build collaborative relationships by interacting and engaging with internal associate's clients.
Prioritize multiple competing priorities and deadlines.
Solves problems and troubleshooting.

Nice To Haves

Internship in a business, clinical, analytical, and/or technical setting.

Responsibilities

Implement technically focused solutions for Electronic Health Record (EHR) software.
Configure, troubleshoot, and resolve issues within the CareFabric architecture.
Set up new functionality or diagnose and fix problems within client environments.
Deliver interfaces or data solutions across multiple Care Records/modules.
Establish connectivity and data mapping between Netsmart EHRs and 3rd‑party systems.
Support accurate and reliable data exchange workflows and interface operations.
Participate in client meetings to gather information, provide updates, and support issue resolution.
Partner with team members to help clients understand system functionality and best practices.
Assist in delivering training or guidance to clients on system workflows and troubleshooting.
Identify opportunities for improvement and recommend solutions that enhance efficiency and system performance.
Collaborate cross‑functionally to ensure smooth project delivery and alignment with organizational goals.

Benefits

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals.
We celebrate diversity and are committed to creating an inclusive environment for all associates.
All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience.
Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law.
Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense.
In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States.
Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.
Have you ever been to a doctor’s office and submitted your information electronically?
Had a telehealth video visit with a therapist?
Or scheduled a follow-up visit with your provider through a mobile app?
These are just a few examples of how you may have used healthcare technology software in your life as a consumer.
Many people view the operating system of healthcare as the electronic health record, but at Netsmart we have a comprehensive platform of solutions and services we offer for our clients.
At Netsmart, we provide our post-acute and human services clients with advanced technology to better serve the individuals and patients in their care.
Our Netsmart team is vision driven, cause connected and passionate about opportunity.
A combination of inspiration through our client work paired with the ability to innovate and explore fuels the success of our associates and company as a whole.
Netsmart is focused on providing a candidate experience that mirrors our associate experience.
The CandE Winners - Talent Board
We are proud to be named one of Ingram’s Best Companies to Work For.
If you require accessibility assistance or accommodation for a disability when navigating our website or completing the application process, please contact 1-800-842-1973, option 4 or [email protected] for assistance.
US Applicants: Learn more about your EEO rights under the law (en Español).
Netsmart’s Affirmative Action Plan is available for review by contacting [email protected].
Netsmart participates in E-Verify and adheres to the Fair Labor Standard Act.
Learn more about how Netsmart is changing the face of healthcare today.
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