Technical Analyst II

Indeed•Remote,

8d•$86,000 - $180,000

About The Position

In this role, you’ll triage and resolve technical requests promptly, report bugs, and identify patterns or root causes to prevent recurrence. You’ll scope and deliver projects by breaking complex work into manageable steps and owning outcomes within your focus area. Analyzing job site layouts and operational workflows, you’ll make sustainable data-capture decisions and uncover opportunities for improvement. You’ll build, support, and enhance front-end and back-end tools, leveraging AI and automation to increase efficiency and reduce manual effort. Throughout, you’ll communicate status, risks, and decisions clearly while partnering cross-functionally and collaborating with SMEs to design scalable, effective solutions.

Requirements

Minimum of 7 years of related experience; or a minimum of 5 years with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience.
Front-end (HTML/CSS/JS) and back-end (Python/Java) development
Build/support tools and automation
Advanced SQL/ETL fundamentals
Complex data analysis
Root-cause investigation
Solution design that scales across teams and workflows
Cross-functional relationship-building
Clear communication to leaders and partners
Motivate alignment and execution
Identify interdependencies and risks
Plan and escalate effectively
Communicate change with clarity
Identify opportunities for automation and AI
Implement automation and maintain workflow reviews to accelerate manual-to-automated transitions.

Responsibilities

Own execution of complex workstreams with clear business impact; proactively adjust plans to remove roadblocks.
Support internal and vendor teams against performance standards by identifying challenges and providing coaching and guidance.
Collaborate with Agg Dev and leaders to resolve bugs/outages and prioritize engineering and product improvements.
Design and implement scalable solutions for data aggregation, workflow automation, tooling, and trend analysis.
Communicate changes and impacts with context; guide peers and partners through transitions and ambiguity.
Resolve escalations with long-term impact in mind; enhance client/job seeker outcomes.
Leverage AI and automation to increase efficiency and reduce manual effort.
Analyze job site layouts and operational workflows to make sustainable data-capture decisions and uncover opportunities for improvement.