Technical Analyst 5-Support

Oracle•Austin, TX

21d•$91,400 - $187,000

About The Position

Access Governance is seeking a key contributor to join our development organization. This role focuses on supporting critical customers as they onboard to our service, including some of the world’s largest enterprises as they transition to the cloud. The successful candidate will work closely with customers to understand their requirements, guide implementation, and help build advanced governance solutions that protect enterprise assets. Access Governance enables least-privilege operating models through advanced algorithms and automation, helping organizations manage access securely, efficiently, and at scale. The candidate will also participate directly in service development activities and collaborate closely with the broader development team. They will bring a customer-centric perspective to product requirements, translating customer feedback and onboarding experiences into actionable input that helps shape the development roadmap and improve the overall service.

Requirements

Understanding of customer requirements.
Ability to guide implementation.
Experience building advanced governance solutions.
Customer-centric perspective.
Ability to translate customer feedback into actionable input.

Responsibilities

Support critical customers as they onboard to our service.
Guide implementation for customers transitioning to the cloud.
Build advanced governance solutions that protect enterprise assets.
Participate directly in service development activities.
Collaborate closely with the broader development team.
Bring a customer-centric perspective to product requirements.
Translate customer feedback and onboarding experiences into actionable input that helps shape the development roadmap and improve the overall service.