Technical Alliance Manager

Syndigo•Chicago, IL

17h•$108,000 - $135,000•Hybrid

About The Position

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team. This is a hybrid position that requires 2 days per week in office at our Chicago location The Technical Alliance Manager is responsible for engaging with Syndigo technology partners to support the development of 3rd party connector apps, acting as a liaison with Syndigo Product, and serving as a subject matter expert (SME) for technical discussions with technology partner peer technical roles. This role will build and lead technology integration strategy and demos, acting as a technical evangelist for Syndigo technology integration with ISVs, 3rd party apps, and other integration partners, enabling the recruitment and development of technology partnerships. This role will support Syndigo’s technology partnership strategy. Creating models for technical alignment and integration with Syndigo technology partners and prospects. This role will be the SME for the integration approach, project management for integration development with third-party apps, and partner-facing support for demos and technical discovery. Successful execution of this role will require close collaboration across Syndigo, including Product, Engineering, Marketing, Sales, and Alliances.

Requirements

3-5 years of experience in SaaS, cloud, eCommerce, or data platform environments
Experience owning and delivering integrations with external partners end-to-end (not just internal solutioning)
Strong understanding of API-driven and cloud-based architectures (e.g., AWS, Azure)
Experience designing and delivering scalable, enterprise-grade integration solutions
Ability to translate business and partner requirements into technical architectures
Experience working cross-functionally with Product, Engineering, Sales, and Partnerships
Comfortable leading partner-facing technical discussions and driving integration forward
Experience supporting co-sell motions or connecting integration work to revenue and GTM outcomes
Strong communication skills with the ability to simplify complex concepts for both technical and business stakeholders

Responsibilities

Engaging with technology partners to support the development of 3rd party connector apps
Acting as a liaison with Syndigo Product
Serving as an SME for technical discussions with technology partner peer technical roles
Building and leading technology integration demos
Acting as a technical evangelist for Syndigo technology integration, enabling the recruitment and development of technology partnerships
Supporting operational excellence and ROI through MBOs to support Syndigo’s buildout of its technology ecosystem