Technical Administrator

State Farm•Dunwoody, GA

1d•Hybrid

About The Position

The Enterprise Technology Claims Cloud Operations team is seeking an experienced Technical Administrator to support the administration, monitoring, maintenance, and operational support of our Claims Cloud Platform and related technologies. This is an AWESOME opportunity to work on a team that enables secure, scalable, and well-governed cloud platform services that simplify how we do business, drive efficiency, reduce expenses, and improve employee experience. This is an operations-focused role suited for someone who enjoys cloud platform administration, troubleshooting, supportability, governance, and continuous improvement in a large enterprise environment. A Cloud Technical Administrator focuses on deploying, managing, and operating workloads on AWS and Red Hat Open Shift.

Requirements

3+ years of experience in cloud technical administration and platform support, including infrastructure support, automation support, or a related technology operations role.
3+ years of experience in Amazon Web Services administration.
Experience supporting production platforms or applications, including monitoring, troubleshooting, incident triage, maintenance, and operational documentation.

Responsibilities

Monitoring and Logging: Using CloudWatch, CloudTrail, Dynatrace and other AWS services to track system performance, security, and operational health
High-Availability and Disaster Recovery: Designing multi-zone deployments, Auto Scaling, and backup strategies to ensure business continuity
Networking and Security: Configuring VPCs, security groups, NACLs, Firewalls, and implementing IAM policies and encryption to meet compliance requirements
Cost and Performance Optimization: Implementing resource tagging, cost management tools, and selecting appropriate pricing models to optimize Cloud infrastructure
Automation: Using AWS CloudFormation, Systems Manager, and CLI tools to automate deployment and operational tasks
Deploying, managing, and operating Cloud workloads
Monitoring, logging, and troubleshooting
Implementing security controls and compliance
Networking concepts (DNS, TCP/IP, firewalls)
High availability, performance, and capacity planning
Business continuity and disaster recovery procedures
Incident identification and remediation
Collects and analyzes information to identify opportunities for infrastructure system improvement, suggests solutions and develops implementation and integration plans for infrastructure system upgrades
Leverages coding, scripting or AI to identify and automate repetitive or manual tasks

Benefits

Compensation is based on our standard 38:45-hour work week
Potential starting salary range: $80,600 - $120,000
Starting salary will be based on skills, background, and experience
High end of the range limited to applicants with significant relevant experience
Potential yearly incentive pay up to 15% of base salary
Annual raise and bonus
Robust health and wellbeing programs
State Farm pays most of your healthcare premium
Multiple healthcare plan options, including a high deductible plan
All medical plans provide 100% coverage for in-network preventative care
Access to vision, dental, telemedicine, 24/7 mental health professionals
Educational benefits like industry leading training programs
Top-notch tuition assistance programs
Employee resource groups
Mentoring
Fertility/IVF/adoption assistance
College coaching
National discount programs
Interactive monthly financial workshops
Free financial coaching
Ability to start a savings account or consider financing through our State Farm Federal Credit Union
Generous time off policies
Opportunity to initially earn up to 20 days annually plus parental leave
Paid holidays
Celebration day
Life leave (40 hours/year)
Bereavement leave
Community service/education support days
Matching Gift Program
Good Neighbor Grant Program
Employee Assistance Fund
Free financial advisors
401(k) plan with company contributions of up to 7% of your salary