Technical Administrator

Farm Mutual Re • Cambridge, ON

2d • CA$58,000 - CA$70,000 • Hybrid

About The Position

Farm Mutual Re is seeking a Technical Administrator to provide essential operational and technical administration support to the Technology team. This role ensures day-to-day processes, controls, and foundational technical activities are executed accurately and on time. The Technical Administrator is accountable for coordinating and completing routine technology administration activities, including software license management, provisioning and access changes, patching support, invoice tracking, and general business-as-usual (BAU) coordination. This position supports Infrastructure and Development team members by maintaining accurate records, tracking deliverables, and ensuring standard operational tasks are completed in alignment with governance and change management requirements. The role also supports financial and vendor administration for Technology, including tracking invoices through approval and payment, supporting budget development, and coordinating licensing-related communications with vendors and internal partners. This position offers a hybrid work environment, with a primary corporate office in Cambridge and access to a satellite office in Toronto.

Requirements

• Technical diploma or post-secondary education in Information Technology or a related field
• 0 to 2 years of related experience, or an equivalent combination of education and practical experience
• Working knowledge of IT systems, applications, and operational processes
• Ability to follow established procedures, apply standard tools, and work effectively under moderate supervision
• Strong organizational and administrative skills, with attention to detail and accuracy

Nice To Haves

• Experience with provisioning, access management, or system administration is an asset
• Power Automate skills are considered an asset
• Technical certifications in progress or interest in pursuing certifications (e.g., Microsoft Azure, networking, security) is considered an asset

Responsibilities

• Provide day-to-day technical and administrative support to the Technology team, ensuring activities are completed accurately and on time
• Support the setup, maintenance, and basic administration of systems, applications, security tools, and technology platforms
• Perform routine IT operational tasks, including user provisioning, access updates, patching support, and system monitoring
• Assist with backups, updates, and basic troubleshooting activities, escalating more complex technical issues as required
• Maintain software license administration, including tracking, provisioning, renewals, and vendor coordination
• Track technology invoices and support approval and payment processes in collaboration with Finance
• Coordinate and track Technology team activities, deliverables, meetings, documentation, and reporting

Benefits

• Flexible hybrid work environment, which balances remote and in-office work
• A comprehensive wellness plan, including personalized health coaching, fitness classes, and access to an on-site gym
• Ongoing professional development opportunities, such as paid education, training, certifications, mentorship programs, and personalized career development plans
• Paid volunteer day to give back to your community
• Exceptional employer-paid benefits
• A defined benefit pension plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree