Technical Account Manager, Play Partnerships, Global Business Consulting

Google•Los Angeles, CA

1d•$152,000 - $222,000

About The Position

The Global Business Consulting (GBC) team identifies growth opportunities in strategic partners’ products and markets, and uncovers improvement opportunities through technical integration and product adoption. As part of GBC, Technical Account Managers (TAM) are equal parts technical consultants and relationship managers. TAMs have a deep understanding of the connection between partners’ business and technical needs, and collaborates closely with internal Google Play product and engineering teams to prioritize and bring innovative technical solutions to drive Play and partner business success. As a Technical Account Manager (TAM), you will leverage your technical acumen and partner-facing expertise to help partners succeed on Google Play and Android, with a focus on mobile games. You will cultivate relationships with senior technical leaders at strategic organizations, translating complex business needs into well-defined and actionable technical requirements and solutions. You will serve as a technical consultant, exercising both broad and deep technical expertise to bridge commercial objectives with technical implementation. By leveraging your credibility and insights into partner priorities, you will help mobilize internal product, engineering, and support teams to deliver exceptional partner care and drive platform success.

Requirements

Bachelor’s degree in Computer Science, Engineering, related technical field or equivalent practical experience.
5 years of experience troubleshooting technical issues for internal/external partners or customers.
1 year of experience writing code in one or more programming languages (e.g., Java, C++, Python).

Nice To Haves

Master’s degree in a technical management, computer science, and/or engineering field.
Experience with managing collaboration across business and technical stakeholders internally and with external partners.
Experienced in the commerce industry with knowledge of billing or payment systems.
Experience developing mobile games and/or apps.
Demonstrated programming proficiency in any of Java, Kotlin, C++, REST APIs, SQL.
Excellent communication, presentation, problem solving and management skills, and experience translating business requirements into technical solutions.
Adept at navigating ambiguity, creative problem solving and driving operational processes and disciplines.

Responsibilities

Drive mobile business growth by proactively identifying monetization opportunities through technical integrations, with a strong emphasis on the games vertical and targeted feature adoption.
Provide deep technical guidance for complex Play platform integrations, including advising on end-to-end architecture and device performance optimization strategies.
Synthesize partner technical feedback and market trends to provide impactful product roadmap and strategic insights to internal engineering and product teams.
Identify bespoke and repeatable solutions based on partner requirements; utilize key learnings to help internal teams support and scale initiatives.
Partner closely with product, engineering, and developer relations teams to understand partner challenges, validate high-complexity bugs, and drive smooth technical integrations and resolutions.