Techical Account Manager - Demand

Verve•New York City, NY

1d•Hybrid

About The Position

Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Learn more at www.verve.com . As a Technical Account Manager, Demand, you will own the technical health and performance of a portfolio of DSP partners. You will focus on integration quality, troubleshooting, and optimization, ensuring partners are set up to bid effectively and scale. You will work closely with Commercial Account Managers, Engineering, Product, and Marketplace Quality teams to resolve issues, improve signal fidelity, and unlock performance gains. This role is highly cross-functional and sits at the intersection of data, engineering, and client success. The ideal candidate is technically curious, data-driven, and comfortable diving into bidstream-level details while communicating clearly with both internal and external stakeholders. This role is based in New York City with a hybrid schedule (3 days in office).

Requirements

3–5+ years in programmatic advertising, ad tech, or a technical client-facing role
Strong understanding of OpenRTB, DSP/SSP interactions, and programmatic auction dynamics
Strong analytical skills with experience working with large datasets and log-level data
Ability to troubleshoot technical issues and communicate solutions clearly
Familiarity with debugging tools, dashboards, and data platforms
Strong attention to detail and ability to manage multiple priorities

Nice To Haves

Experience with tools such as Kibana, Looker, or similar analytics platforms
Familiarity with SDK integrations, identity solutions (e.g., IDFA, UID2), or signal frameworks
Basic understanding of APIs, JSON, or bid request/response structures
Experience working closely with sales engineering or product teams

Responsibilities

Own the technical performance and health of DSP partnerships
Analyze bidstream data, logs, and performance metrics to identify issues and optimization opportunities
Troubleshoot integration and delivery issues (e.g., bid rate, win rate, discrepancies, signal loss)
Partner with Engineering and Product to resolve bugs, improve integrations, and enhance capabilities
Support onboarding and technical integration of new demand partners
Monitor and improve key performance metrics such as bid rate, win rate, fill rate, and revenue yield
Provide actionable insights to partners to improve bidding behavior and performance
Collaborate with Commercial Account Managers to align on account strategy and priorities
Support testing initiatives, including A/B tests, new integrations, and feature rollouts
Document issues, workflows, and best practices across internal systems