Technical Account Manager, Coatings & Construction

IMCD Group B.V.
CA$80,000 - CA$130,000Onsite

About The Position

Responsible for developing and maintaining sales within a specific business unit utilizing the Key Sales Performance Indicator system and other tools made available within the organization. In conjunction with the Principal Managers, ensure that the business plans for each of our product lines are implemented.

Requirements

  • Minimum 3 years’ experience in technical sales
  • University degree in Chemistry/Engineering
  • 5 years’ experience in formulating construction related products for cement type applications (concrete based products, where concrete is the substrate, etc.)
  • Good knowledge of polymer chemistry
  • Bilingual a must (English and French)
  • Excellent reporting skills both written and verbal
  • Good organization and time management skills
  • Proven experience in organizing sales calls and schedules, and evidence of detailed reporting is required
  • Competency in SFDC, Sales Management Systems and Microsoft Office or equivalent
  • Exceptional skills in developing and maintaining client relationships
  • Proven track record in developing new sales and accounts
  • Demonstrated enthusiasm and self-motivation
  • Must be hands on and enjoy a broad range of activities
  • Will exhibit an eagerness for contributing beyond immediate duties and getting the job done
  • Will be persuasive and will have the ability to persuade
  • Will be sufficiently mature to be able to move forward from setbacks

Responsibilities

  • Customer relationship management
  • Establish connections between customer and CSR’s to ensure day-to-day fulfillment, requests, issues are resolved in a timely/efficient manner
  • Develop prioritized account growth plans including annual forecasting and budget
  • Manage account profitability – profit contribution
  • Deliver assigned sales KPIs (call frequency/maintaining/building/reporting/progressing targets/identifying new targets)
  • CRM compliance against Call Prep and Product Reporting – Action items and account updates
  • Complete account coverage by Principal
  • Active participation in local industry events, trade associations, etc.
  • Execute sales activity relative to slow/dead stock
  • Monitor contract balances and advise customers of inventory still to be shipped.

Benefits

  • Defined Contribution Pension Plan (DCPP)
  • Annual Bonus Eligibility
  • Comprehensive group benefits
  • Flexible work schedules
  • Learning, Training, and Development Opportunities
  • A collaborative, innovative environment that encourages freedom to act and an entrepreneurial spirit
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