Technical Account Executive

Resend

4d•$160,000 - $220,000•Remote

About The Position

Over 3M developers have used Resend, and we're onboarding hundreds of new paying customers every day. We've built enrichment and segmentation systems to identify high-value accounts across our inbound funnel. Founder-led sales have closed enterprise deals. We've brought in experienced GTM help to build early infrastructure and playbooks. We're looking for a Technical Account Executive to join our small and growing Buyer Experience Squad. This is a building and closing role. You'll take what exists, pressure-test it, expand it, and iterate on our repeatable sales motion. This role is remote based in the Americas Time Zones.

Requirements

You've built before. You know what it's like to operate without a finished playbook and have built out a new role, team, or function from zero
You're customer-obsessed. Genuinely curious about customers' problems. Comfortable working with deeply technical infrastructure engineers and newer developers alike. You meet people where they are
You think like a scientist. Hypotheses, tests, measurements, iteration. You're trying to learn something with every conversation
You document and share. Not a lone wolf. You write things down and make the whole team smarter from your work
You're technical enough. You don't need to be a developer, but you can hold a credible conversation about infrastructure, APIs, and email deliverability
You care about craft. You notice sloppy details. You believe sales can and should be done with the same care as great product

Nice To Haves

You’re comfortable with travel. Conferences, prospect on-sites, team events and everything in between to help drive value to our users

Responsibilities

Work high-intent inbound opportunities from enriched, segmented enterprise logos and high-growth companies
Build on existing playbooks - we have hypotheses and early wins; you'll validate, iterate, and scale what works
Run experiments across messaging, timing, and channels to find repeatability
Expand existing customers by identifying accounts that could benefit from higher tiers or additional products
Prevent churn by distinguishing accounts worth saving from natural lifecycle churn
Be the voice of the customer internally - feeding learnings back to product, marketing, and success
Document everything - your learnings become the playbook the team builds on