Tech Support

DXC Technology • Mississauga, ON

1d • Hybrid

About The Position

Key Responsibilities: Troubleshoot system issues and ensure high availability and performance of HPE NonStop systems. Participate in on-call rotations and provide support during off-hours as needed. Contribute to system upgrades, migrations, and performance tuning initiatives. Develop and maintain scripts and utilities using TAL and TACL.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.

Requirements

• Minimum 2 years of hand-on experience on HPE nonstop systems in Guardian as well as OSS environments.
• Knowledge of NonStop system software components and DSM/SCM including reviewing SPRs and how they apply to a given OS version.
• Knowledge of HPE Nonstop hardware platform
• Knowledge of ODBC and JDBC protocols.
• Knowledge of TAL, COBOL, TACL
• Knowledge of SQL/MX, SQL/MP, Enscribe databases
• Should be able to work in challenging environment
• Knowledge of PCI Security Standards and data protection
• Should be a team player and ready to work flexible hours
• Working knowledge of IBM MQ for NonStop
• Knowledge of Secure DPS from comForte
• Knowledge of Xygate Merged Audit and other products from Xypro
• Knowledge of Utimaco hardware encryption device
• Should be able to travel to data centers when needed
• Excellent communication skills necessary

Nice To Haves

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• 2+ years of relevant work experience in industry
• Experience in financial services or payment processing environments.
• Certifications related to HPE NonStop systems.

Responsibilities

• Troubleshoot system issues and ensure high availability and performance of HPE NonStop systems.
• Participate in on-call rotations and provide support during off-hours as needed.
• Contribute to system upgrades, migrations, and performance tuning initiatives.
• Develop and maintain scripts and utilities using TAL and TACL.

Benefits

• Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.
• DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities.
• Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
• We’re committed to fostering an inclusive environment where everyone can thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree