Tech Ops Specialist II

Bank of America•Charlotte, NC

1d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! LOB Description: We are seeking a highly experienced Red Hat Linux Administrator to support large-scale patching, upgrades, and operational management of a 5000+ server Hadoop ecosystem running on RHEL 8.x and 9.x. The role requires strong automation skills, hands-on troubleshooting expertise, and the ability to operate effectively in a high-availability enterprise environment. This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and overseeing projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems.

Requirements

8+ years of hands-on experience in Linux system administration in enterprise environments.
Strong expertise in: Red Hat Enterprise Linux (RHEL) 8.x / 9.x OS patching, upgrades, and system hardening
Proficiency in automation and scripting: Ansible BladeLogic Bash / Shell scripting
Experience managing large-scale environments (1000+ servers preferred).
Strong experience with: Linux builds and provisioning Filesystem management (LVM, XFS, etc.) Performance monitoring and tuning
Experience working in remote / distributed team environments.

Nice To Haves

Experience with terraform
RHCE (Red Hat Certified Engineer) certification.
Experience with: Hadoop ecosystem (Cloudera / Hortonworks or similar) Enterprise system management tools
Strong knowledge of: TCP/IP networking

Responsibilities

Perform OS lifecycle management, including: Software installations Kernel patching and system updates OS upgrades and library management
Manage and maintain Linux file systems, ensuring performance, capacity, and integrity.
Execute and automate patching and vulnerability remediation using: BladeLogic Ansible Shell scripting
Develop automation solutions to optimize repetitive operational tasks and improve efficiency.
Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems
Mentors other team members and provides technical leadership
Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment
Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications
Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly
Provides release support when needed and manages engagement across audiences
Provides full lifecycle management of the infrastructure and application environments