Tech Lead - Enterprise Application Salesforce N 4C

Genpact•San Antonio, TX

3d•$60,000 - $75,000•Remote

About The Position

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Requirements

Declarative Tools: Flows, Process Builder, Workflow Rules, Approval Processes
Object & Field Management: Custom objects, fields, relationships (lookup, master-detail, many-to-many)
Security & Access: Profiles, Permission Sets, Roles, OWD, Sharing Rules, Field-Level Security
UI Customization: Page Layouts, Record Types, Dynamic Forms, App Builder (Lightning)
Reports & Dashboards: Custom report types, dynamic dashboards, joined reports
Customization (Apex & LWC)
Apex: Classes, Triggers, Batch Apex, Queueable, Scheduled Jobs, Future Methods
Governor Limits: Bulkification, SOQL/DML best practices, avoiding limits violations
Lightning Web Components (LWC): Component lifecycle, wire service, event handling, parent-child communication
Aura Components: Legacy support and migration to LWC
Visualforce: Pages, Controllers, Extensions (legacy support)
Testing: Apex test classes (75%+ coverage), mocking, @TestSetup, assertions
Integrations
REST & SOAP APIs: Salesforce standard APIs, callouts from Apex, named credentials
Data 360
Platform Events & Change Data Capture (CDC): Event-driven architecture, real-time integrations
Middleware: MuleSoft, Informatica, or similar iPaaS tools
External Services: Connecting external REST APIs declaratively via External Services
Authentication: OAuth 2.0 flows (JWT, Web Server, Username-Password), Connected Apps
ETL & Data Migration: Data Loader, Workbench, third-party tools (Jitterbit, Talend)
Architecture & Best Practices
Design Patterns: Trigger frameworks (e.g., FFLIB), Service/Selector/Domain layers
Separation of Concerns: Enterprise architecture patterns
Source Control: Git, Salesforce DX (SFDX), scratch orgs, unlocked packages
CI/CD: GitHub Actions, Copado or similar deployment pipelines
Metadata API & Tooling API: Understanding of deployment mechanisms
Salesforce Ecosystem Knowledge
Core Clouds: Sales Cloud, Service Cloud, Financial Cloud (deep expertise expected)
Additional Clouds: Data 360 and Marketing Cloud
Salesforce Releases: Staying current with 3x annual releases, pre-release orgs
AppExchange: Evaluating and managing managed packages
Agile Methodology
Client Relations
Collaboration Tools
Design Thinking
Executive Presence
Inclusion
Office 365 Deployment
People Leadership
Personal Effectiveness
Risk Management
Salesforce (Software)
Storytelling
Workday
English (Required)
Advanced - C1 Language Proficiency