Tech Lab Assist II - Lab Clinical Lab - FT Varying shifts

Sky Lakes Medical Center•Klamath Falls, OR

2d•Onsite

About The Position

Provides technical, operational, and clerical support to various laboratory departments including Blood Bank, Chemistry, Hematology, Urinalysis, Microbiology, and Processing. This role assists with pre-analytical, analytical, and post-analytical test processes, documentation, and processing of lab results. The position involves running waived and non-waived tests, maintaining supply inventory, learning new procedures, and ensuring a clean work environment. Additionally, the role includes specimen processing, phlebotomy services, customer service, quality control procedures, and promoting patient safety goals. Employees are expected to adhere to the organization's values, support colleagues, and comply with corporate initiatives.

Requirements

High School Diploma or General Education Diploma (G.E.D.)
24 science related college credits.
1 year Phlebotomy experience at Sky Lakes Medical Center.
Passed nationally recognized Phlebotomy exam within 24 months of hire.

Nice To Haves

College courses, such as anatomy and physiology, biology, chemistry.
Self-motivated
good critical thinking skills
independent thinking
works well within a team environment.

Responsibilities

Provides technical, operational and clerical support to Blood Bank, Chemistry, Hematology, Urinalysis, Microbiology and Processing.
Assists with pre-analytical, analytical, and post-analytical test processes, documentation and processing of lab results relative to the diagnosis, assessment, and treatment of disease.
Runs waived and non-waived tests according to laboratory policies.
Maintains adequate inventory of supplies for areas worked, communicates shortages to appropriate coordinator.
Learns new procedures and assignments in reasonable time frame.
Maintains clean and orderly work environment.
Triages incoming specimens, accessions, labels and distributes specimen appropriately.
Maintains specimen integrity to ensure quality test results.
Performs all data entry for specimen identification and accessioning.
Organizes workload and correctly prioritizes orders for collection giving proper urgency to STAT requests.
Runs outstanding reports to locate specimens.
Batches and packages specimens for reference laboratory testing.
Provide troubleshooting for order issues, specimen collections and rejection protocols.
Performs phlebotomy services for the hospital or off site locations.
Performs venipunctures, heel punctures and capillary sticks using specified techniques that assures both patient and employee safety.
Collects other laboratory specimens as designated by procedure.
Thanks customers for their support and business; demonstrates appreciation.
Provides prompt, courteous service to both inpatients and outpatients in a manner that promotes customer satisfaction.
Actively listens to the customer and follows through or seeks authorized personnel to assist.
Adheres to laboratory quality control policies, documents all QC activities, temperatures and maintenance performed.
Follows protocols for running controls.
Notifies department coordinator of occurrences.
All employees are responsible for patient safety.
Understand the importance of reporting errors and near misses to protect and improve patient care.
Follows established Red Rules for patient identification, specimen collection and labeling.
Exemplifies values, behavior and delivers quality patient care as stated in our handbook Employee Standards of Excellence.
Be supportive of fellow colleagues; develop good working relationships with all employees.
Contribute in problem solving activities within the department and the organization.
Consistently meets attendance standards and follows the department staffing policy.
Demonstrate a willingness to flex schedule to meet the needs of the department.
Conducts all activities with the highest standards of professionalism and confidentiality.
Comply with all applicable laws, regulations, policies and procedures.
Support the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable laws via the Compliance Hotline and cooperating fully with all investigations.
Performs other duties as assigned.