Tech III - Lab Processing - Microbiology

Mayo ClinicPhoenix, AZ
Onsite

About The Position

Routinely performs advanced or moderately complex pre-analytic specimen receiving and processing using proper safety procedures in an accurate and ethical manner. Responsibilities include but are not limited to: assisting in blood issuing and distribution process, performing moderate complexity testing and pre-analytical work in specialized laboratory areas demonstrating proper safety procedures including sterile technique. Performs specimen receipt, identification verification, processing, and storage, processes and prepares any specimens to send-out to referral labs, using lab automation, prepares and packages all mail out kits, while maintaining positive patient identification throughout the process. Maintains and documents send-out lab requisitions and billing, actively partners in the development of standard operating procedures (SOPs), trains new team members or other colleagues needing assistance, assists consultants with specimen collection and research, triages specimens according to level of complexity and patient history, performs complex to moderately complex reagent preparation, and may participate in maintaining work unit supply inventory levels. Additional responsibilities include Performs order entry/troubleshooting in the laboratory computer system and electronic health record. Consistently retrieves and verifies patient identification on specimens using appropriate sources, conducts resolution of pre-analytic specimen-related issues. May respond to a high volume of phone calls seeking laboratory testing/order information or add-ons. Must be able to learn and utilize multiple computer systems and have the ability to deal effectively with people in stressful situations. Works with minimal supervision and attention to detail is essential. Must be able to accommodate scheduling adjustments, off-shifts, holiday, and weekend work assignments. Other job- related duties as assigned. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Requirements

  • High School diploma or equivalent required (G.E.D.)
  • Minimum of 3 years of specimen processing and handling, accessioning, clinical lab, lab testing, and/or other relevant experience
  • Demonstrated aptitude for working in a laboratory or interest in biologic or chemical sciences
  • Ability to carry out facility operations independently as well as in a team environment
  • Must demonstrate organizational ability and follow directions accurately
  • Demonstrates professional communication skills
  • Proper technique and etiquette for answering the telephone and providing information
  • Must be able to multi-task
  • Must be very detailed-oriented
  • Must be able to perform troubleshooting and problem resolution
  • Must demonstrate computer skills
  • Familiarity with electronic health record and lab information systems
  • Knowledge of medical terminology
  • Prior exposure to clinical medicine and/or pathology environments

Nice To Haves

  • Associate's degree in a health or science related field
  • 2 years’ experience in a clinical laboratory

Responsibilities

  • Assisting in blood issuing and distribution process
  • Performing moderate complexity testing and pre-analytical work in specialized laboratory areas demonstrating proper safety procedures including sterile technique
  • Performing specimen receipt, identification verification, processing, and storage
  • Processing and preparing specimens to send-out to referral labs, using lab automation
  • Preparing and packaging all mail out kits, while maintaining positive patient identification throughout the process
  • Maintaining and documenting send-out lab requisitions and billing
  • Actively partnering in the development of standard operating procedures (SOPs)
  • Training new team members or other colleagues needing assistance
  • Assisting consultants with specimen collection and research
  • Triaging specimens according to level of complexity and patient history
  • Performing complex to moderately complex reagent preparation
  • Participating in maintaining work unit supply inventory levels
  • Performing order entry/troubleshooting in the laboratory computer system and electronic health record
  • Retrieving and verifying patient identification on specimens using appropriate sources
  • Conducting resolution of pre-analytic specimen-related issues
  • Responding to a high volume of phone calls seeking laboratory testing/order information or add-ons
  • Learning and utilizing multiple computer systems
  • Dealing effectively with people in stressful situations
  • Accommodating scheduling adjustments, off-shifts, holiday, and weekend work assignments
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