Tech I-Lab - Central Processing

Mayo Clinic•Phoenix, AZ

2d•Onsite

About The Position

Tech I performs specimen receiving, processing, transport/delivery/distribution, and storage. Prepares specimens for diagnostic and prognostic analyses and testing. Delivers specimens to testing areas as needed. Operates a variety of manual and automated laboratory and office equipment and programs, enters information, performs order entry, troubleshooting, and retrieves and verifies patient collection data and patient special notations using appropriate laboratory and electronic health systems and other applications. Ensures and maintains positive patient identification throughout all processes and performs all job duties and responsibilities in a safe, accurate and professional manner. Resolves pre-analytic specimen-related issues in accordance with standard operating procedures (SOPs). May process, prepare, and ship specimens for transport to internal Mayo Clinic lab sites and referral labs. May prepare and ship mail out kits. May perform reagent preparation and handling, assist with supply inventory and stocking operate automated systems, provide training to others, clerical, processing, filing, receiving shipments, cleaning, and other job-related duties as assigned. Must adhere to strict safety requirements for laboratory protocols and handling chemicals, reagents, and infectious agents. Assists with consultant specimen retrieval, responds to a high volume of phone calls seeking laboratory testing/order information or add-ons, and participates in assigned quality or other lab projects as needed. Performs duties in a professional and ethical manner. Demonstrates professional communication skills as well as proper technique and etiquette for answering the telephone and providing information. Must be able to learn and utilize multiple computer systems. The individual must demonstrate confidentiality and trustworthiness as well as the ability to deal effectively with people in stressful situations. Tech I- Lab Processors are an integral part of the laboratory team providing support in patient testing. Must be able to prioritize and work in a fast-paced environment and be able to work independently as well as in a team environment. Works with minimal supervision and attention to detail is essential. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Requirements

High School diploma or GED required.
Minimum of 1 year specimen processing and handling, accessioning, clinical lab, and/or other relevant lab or clinical experience.

Nice To Haves

Associate's degree in a health or science related field.
Previous experience or knowledge of computers and keyboarding.
Previous experience or knowledge of lab automation.
Previous experience or knowledge of medical terminology.
Previous experience or knowledge of telephone operations and other office equipment.
Prior exposure to clinical lab environment.

Responsibilities

Specimen receiving, processing, transport/delivery/distribution, and storage.
Prepare specimens for diagnostic and prognostic analyses and testing.
Deliver specimens to testing areas.
Operate manual and automated laboratory and office equipment.
Enter information, perform order entry, and troubleshoot.
Retrieve and verify patient collection data and patient special notations.
Ensure and maintain positive patient identification.
Resolve pre-analytic specimen-related issues.
Process, prepare, and ship specimens for transport to internal Mayo Clinic lab sites and referral labs.
Prepare and ship mail out kits.
Perform reagent preparation and handling.
Assist with supply inventory and stocking.
Operate automated systems.
Provide training to others.
Perform clerical duties, processing, filing, receiving shipments, and cleaning.
Adhere to strict safety requirements for laboratory protocols and handling chemicals, reagents, and infectious agents.
Assist with consultant specimen retrieval.
Respond to a high volume of phone calls seeking laboratory testing/order information or add-ons.
Participate in assigned quality or other lab projects.
Perform duties in a professional and ethical manner.
Demonstrate professional communication skills and proper telephone etiquette.
Learn and utilize multiple computer systems.
Demonstrate confidentiality and trustworthiness.
Deal effectively with people in stressful situations.
Prioritize and work in a fast-paced environment.
Work independently as well as in a team environment.