Tech I-Lab - Central Processing

Mayo Clinic•Phoenix, AZ

1d•Onsite

About The Position

Tech I performs specimen receiving, processing, transport/delivery/distribution, and storage. Prepares specimens for diagnostic and prognostic analyses and testing. Delivers specimens to testing areas as needed. Operates a variety of manual and automated laboratory and office equipment and programs, enters information, performs order entry, troubleshooting, and retrieves and verifies patient collection data and patient special notations using appropriate laboratory and electronic health systems and other applications. Ensures and maintains positive patient identification throughout all processes and performs all job duties and responsibilities in a safe, accurate and professional manner. Resolves pre-analytic specimen-related issues in accordance with standard operating procedures (SOPs). May process, prepare, and ship specimens for transport to internal Mayo Clinic lab sites and referral labs. May prepare and ship mail out kits. May perform reagent preparation and handling, assist with supply inventory and stocking operate automated systems, provide training to others, clerical, processing, filing, receiving shipments, cleaning, and other job-related duties as assigned. Must adhere to strict safety requirements for laboratory protocols and handling chemicals, reagents, and infectious agents. Assists with consultant specimen retrieval, responds to a high volume of phone calls seeking laboratory testing/order information or add-ons, and participates in assigned quality or other lab projects as needed. Performs duties in a professional and ethical manner. Demonstrates professional communication skills as well as proper technique and etiquette for answering the telephone and providing information. Must be able to learn and utilize multiple computer systems. The individual must demonstrate confidentiality and trustworthiness as well as the ability to deal effectively with people in stressful situations. Tech I - Lab Processors are an integral part of the laboratory team providing support in patient testing. Must be able to prioritize and work in a fast-paced environment and be able to work independently as well as in a team environment. Works with minimal supervision and attention to detail is essential.

Requirements

Must adhere to strict safety requirements for laboratory protocols and handling chemicals, reagents, and infectious agents
Must be able to learn and utilize multiple computer systems
Must demonstrate confidentiality and trustworthiness
Must be able to deal effectively with people in stressful situations
Must be able to prioritize and work in a fast-paced environment
Must be able to work independently as well as in a team environment
Attention to detail is essential
Works with minimal supervision

Nice To Haves

May perform reagent preparation and handling
May assist with supply inventory and stocking
May operate automated systems
May provide training to others
May perform clerical, processing, filing, receiving shipments, cleaning, and other job-related duties as assigned

Responsibilities

Specimen receiving, processing, transport/delivery/distribution, and storage
Prepare specimens for diagnostic and prognostic analyses and testing
Deliver specimens to testing areas
Operate manual and automated laboratory and office equipment and programs
Enter information, perform order entry, and troubleshooting
Retrieve and verify patient collection data and patient special notations using laboratory and electronic health systems
Ensure and maintain positive patient identification
Resolve pre-analytic specimen-related issues
Process, prepare, and ship specimens for transport to internal Mayo Clinic lab sites and referral labs
Prepare and ship mail out kits
Perform reagent preparation and handling
Assist with supply inventory and stocking
Operate automated systems
Provide training to others
Perform clerical duties, processing, filing, receiving shipments, and cleaning
Adhere to strict safety requirements for laboratory protocols and handling chemicals, reagents, and infectious agents
Assist with consultant specimen retrieval
Respond to a high volume of phone calls seeking laboratory testing/order information or add-ons
Participate in assigned quality or other lab projects
Perform duties in a professional and ethical manner
Demonstrate professional communication skills and proper telephone technique
Learn and utilize multiple computer systems
Demonstrate confidentiality and trustworthiness
Deal effectively with people in stressful situations
Prioritize and work in a fast-paced environment
Work independently as well as in a team environment