Tech Helper

NORLEE INVESTMENTS LLC • Jacksonville, FL

9d • Onsite

About The Position

The Tech Helper in the construction industry plays a vital role in supporting the integration and maintenance of technology on construction sites and within project management teams. This position ensures that technological tools and systems operate efficiently to enhance productivity, safety, and communication across various construction projects. The Tech Helper collaborates closely with construction professionals to troubleshoot technical issues, install and configure hardware and software, and provide training on new technologies. By maintaining up-to-date knowledge of construction technology trends, the Tech Helper contributes to the continuous improvement of operational workflows. Ultimately, this role supports the successful delivery of construction projects by enabling seamless technology adoption and minimizing downtime caused by technical challenges.

Requirements

• High school diploma or equivalent.
• Basic understanding of computer hardware, software, and networking principles.
• Experience with troubleshooting technical issues in a professional environment.
• Ability to work on construction sites and adapt to varying work conditions.
• Strong communication skills to assist non-technical staff.

Nice To Haves

• Associate degree or certification in Information Technology, Computer Science, or a related field.
• Experience working in the construction industry or familiarity with construction project management software.
• Knowledge of safety protocols and compliance standards relevant to construction sites.
• Proficiency with mobile devices, tablets, and specialized construction technology tools.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Responsibilities

• Assist in the installation, configuration, and maintenance of construction-related hardware and software systems.
• Provide technical support to construction teams by diagnosing and resolving hardware, software, and network issues promptly.
• Collaborate with project managers and site supervisors to implement technology solutions that improve project efficiency and safety.
• Conduct training sessions and create user guides to help staff effectively utilize construction technology tools.
• Monitor and report on the performance of technology systems, recommending upgrades or improvements as needed.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED