Tech Data Associate III

TEL Staffing & HR•Savannah, GA

About The Position

Under limited supervision, the Tech Data Associate III generates reports and documents and coordinates the control and release of technical data. The role gathers, organizes, generates, processes, and supports data and information, and provides data-management support to engineering leadership and internal and external customers. The associate maintains the Materials and Process Engineering group's centralized workload management system, project data, workstreams, dashboards, databases, and SharePoint resources. The role analyzes project queues, workload trends, risks, resource constraints, non-conformances, and performance metrics; prepares recurring reports and presentations; and supports management reviews and data-driven decisions. It also assists with administrative updates to engineering documents, standards, and specifications, including updating legacy standards in Microsoft Word and converting documents to PDF. The position works with engineering leadership and technical staff to improve data visibility, reporting, and workload management. It supports documentation and training materials, helps resolve data integrity issues, and audits work for compliance with organizational requirements and procedures. The associate may participate in work teams and perform other duties as assigned.

Requirements

  • High school diploma or GED required.
  • Four years of experience working in an office administrative function supporting data management initiatives.
  • High degree of proficiency with office software packages, including Word, Excel, and PowerPoint.
  • Strong verbal and written communication skills, including the ability to communicate effectively with engineering leadership, group heads, first-line managers, and principal engineers.
  • Strong Microsoft Excel proficiency for data collection, data mining, analysis, metrics tracking, and reporting.
  • Ability to develop clear, professional Microsoft PowerPoint presentations and communicate data-driven findings to management and engineering teams.
  • Experience using and maintaining Microsoft SharePoint sites, databases, and centralized information repositories.
  • Proficiency with Microsoft Word and PDF tools for formatting, editing, conversion, and updating technical documents.
  • Ability to analyze operational data, identify trends, track performance metrics, and generate recurring reports.
  • Ability to maintain project tracking databases, workload management tools, dashboards, and reporting frameworks.
  • Strong organizational skills and attention to detail when maintaining engineering data, specifications, standards, and documentation.
  • Strong analytical and problem-solving skills.
  • Excellent interpersonal and collaboration skills.
  • Ability to present information clearly to technical and non-technical audiences.
  • Ability to manage multiple priorities and maintain accurate records.
  • Proactive approach to identifying data trends, risks, and process improvement opportunities.
  • Ability to work independently while supporting engineering leadership and cross-functional teams.

Nice To Haves

  • Associate's degree preferred.
  • Experience with data analytics, data mining, trend analysis, and performance measurement.
  • Experience maintaining project management databases, operational dashboards, and reporting tools.
  • Familiarity with engineering documentation, technical standards, specifications, and document control processes.
  • Experience with HTML, JavaScript, or C programming languages.
  • Ability to identify opportunities to improve reporting efficiency, data quality, and information management processes.

Responsibilities

  • Create data packages, reports, end-user documentation, and procedures supporting data management tools.
  • Maintain and update the Materials and Process Engineering group's centralized workload management system, including project data, workstreams, and dashboards.
  • Generate routine management reports identifying workload trends, project risks, resource constraints, and projects that cannot currently be supported.
  • Analyze project queues and track active projects and high-priority service requests.
  • Support engineering leadership and group heads in tracking action items, project status, priorities, and performance metrics.
  • Participate in recurring meetings with engineering group heads to review service requests, priorities, and workload status.
  • Analyze incoming non-conformances to identify recurring issues, trends, and potential root-cause and corrective-action opportunities.
  • Collect, organize, and validate data for engineering performance reviews and data-driven decision-making.
  • Assist with non-technical revisions and administrative updates to engineering specifications, standards, and controlled documents.
  • Update legacy engineering standards in current Microsoft Word formats and convert documents to PDF as required.
  • Maintain and organize engineering documentation, databases, and SharePoint resources.
  • Collaborate with engineering leadership and technical staff to improve data visibility, reporting processes, and workload management tools.
  • Recommend ways to ensure documentation and reports follow approved procedures.
  • Coordinate technical data supporting internal and external customers and document or work packages.
  • Identify and resolve data integrity issues with internal and external customers.
  • Assist in developing function manuals and training materials.
  • Audit work for compliance with organizational requirements and procedures.
  • Prepare performance reports, graphs, and charts on new issues, processes, and initiatives.
  • Participate in work teams as required to meet department goals and improve processes.
  • Maintain current knowledge of technical developments in the function or discipline.
  • Perform other duties as assigned.
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