Tech Communications Lead

Mercury•San Francisco, NY

About The Position

Mercury is seeking a Tech Communications Lead to shape and own its technology, AI, and innovation narrative, helping position Mercury as a company founders, builders, and the broader tech world associate with AI and innovation in finance and banking. The role translates product and engineering work into clear, compelling stories for founders, entrepreneurs, small and midsize businesses, and the wider tech community. Reporting to the Head of Comms, the Tech Communications Lead will work closely with Mercury’s co-founder and senior product and AI leaders. The role owns an integrated communications program spanning podcasts, events, speaking opportunities, owned content, social media, and press. It also leads communications for product and AI launches, develops executive thought leadership, builds media and creator relationships, monitors the AI and fintech landscape, and uses performance insights to refine strategy. The person in this role will use AI tools to expand the team’s capabilities and experiment with new formats and workflows. This is a hands-on role on a creative, scrappy, and collaborative communications team, with ownership from day one.

Requirements

7–10 years of communications experience, with significant time spent on technology, product, or AI storytelling at a high-growth startup or technology company.
Hands-on, fluent use of AI tools for work such as research, workflow automation, or content, and enthusiasm for finding ways AI can help a small communications team achieve more.
Track record of building executive and founder thought leadership programs, especially across podcasts, speaking, and social media.
Ability to explain technical concepts such as AI products and infrastructure clearly, accurately, and engagingly.
Exceptional writing and editing skills, with a sharp sense of narrative and voice.
Strong relationships with, or a clear ability to build relationships with, technology and AI media, podcasters, and creators.
Comfort working directly with founders and senior leaders, earning their trust, and pushing back when needed.
Resourcefulness and a builder’s mindset, with enthusiasm for creating programs from scratch in a fast-moving environment.
Genuine curiosity about AI, startups, and the founder journey.

Nice To Haves

Experience in fintech or communicating with founder and SMB audiences.

Responsibilities

Develop and own Mercury’s technology, AI, and innovation narrative, translating complex product and engineering work into compelling stories for founders, entrepreneurs, SMBs, and the broader tech community.
Partner with the co-founder and senior product and AI leaders to build their thought leadership platforms, including messaging, talking points, bylines, and social presence.
Build and run an integrated communications program across podcasts, speaking opportunities, events, owned content, social media, and press.
Identify and secure high-impact podcast, conference, and media opportunities for Mercury’s leaders.
Lead communications for product and AI launches in partnership with product marketing, ensuring launches support a cohesive innovation story.
Cultivate relationships with technology, AI, and startup journalists, creators, and podcast hosts.
Create and edit blog posts, executive social posts, talks, and briefing documents, and coach spokespeople to deliver them confidently.
Monitor the AI and fintech landscape, identifying trends, competitive moves, and opportunities for Mercury to lead the conversation.
Measure communications performance and use insights to refine strategy.
Use AI tools to scale team output and experiment with new formats, workflows, and ways to reach audiences.

Benefits

Equity in the form of stock options or RSUs.
Competitive salary and equity ranges.
Benefits are included in Mercury’s total rewards package; specific benefits are not listed.

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