Tech Center Buyer and Supervisor

Appalachian State University • Boone, NC

8d • Onsite

About The Position

The Campus Store is the official Mountaineers’ Shop of Appalachian State University and the Tech Center Buyer and Supervisor provides access to the technology needs to our faculty, staff, and students. This role builds and nurtures strategic partnerships across the university to position the Campus Store as the premier technology resource on campus. This position works closely with internal store management and maintains key working relationships with campus partners, including Information Technology (ITS), and various academic and administrative units. The Manager is responsible for cultivating strong external vendor and manufacturer relationships to secure competitive pricing and inventory. In the capacity of rotating Manager on Duty, the position regularly engages with students, faculty, staff, and campus visitors in daily store operations.

Requirements

• Graduation from a two year technical college with a major in computer science, information technology or related area and one year in the information technology field related to the position’s role; or graduation from a four year college or university and one year experience in the information technology field related to the position’s role; or graduation from a four year college or university with a major in computer science or information technology or related degree.
• Related information technology experience may be substituted year for year for the required education.
• Degrees must be received from appropriately accredited institutions.

Nice To Haves

• Sales experience of technology products in an academic environment
• Ability to communicate with very technically oriented customers as well as entry-level users of technology products
• Should have sales experience as well as buying technology products for the resale experience.
• Knowledge of Inventory/ POS systems (e.g. NetSuite)

Responsibilities

• Research, select, and procure computer hardware, software, accessories, and emerging technology tailored to student, faculty, and administrative needs.
• Evaluate sales trends and technology advancements to continuously refresh product lines and optimize profit margins.
• Oversee day-to-day operations of the Tech Center, ensuring high standards of customer service, store presentation, and product availability.
• Use data from our primary Management One reports (Plan On Demand, Open to Buy, Inventory Action) to gain data-driven financial control, optimized stock levels, and better cash flow
• Utilize Point of Sale (POS) and inventory management systems (e.g., NetSuite) to track stock levels, order flow, and sales performance.
• Act as the primary campus technology consultant, advising students, faculty, and administrative departments on custom IT purchasing, departmental rollouts, and specialized equipment solutions.
• Partner with internal store marketing and campus IT units to promote technology sales, seasonal promotional events, and new student orientation offerings.
• Recruit, train, schedule, and supervise Tech Center staff and student employees, fostering a customer-centric and high-performance team environment.
• Participate in storewide leadership responsibilities, including serving as a rotating Manager on Duty during regular operating hours, campus peak events, and graduation ceremonies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level