Tech Bus Engagement Sr Manager DP & Integration

PepsiCo•Plano, TX

About The Position

This role serves as the IT Lead and Subject Matter Expert (SME) for Demand Planning (DP) & Demand Sensing (DS) within the FTS process. The position is accountable for production support of the North America (FLNA & PBNA) DP solutions, including issue resolution to support business continuity, batch issue troubleshooting, driving continuous improvements, and leveraging expertise in SAP IBP DP, integration, data, and analytics.

Requirements

Bachelor’s degree required; advanced degree preferred
14–16 years in SAP APO and SAP IBP (configuration, deployment, production support) with focus on Demand Planning
Hands-on experience in SAP DP and Demand Sensing
Expertise in SAP IBP Demand Planning for CPG industry (foods, snacks, beverages)
Experience in DP & DS solutions within Integrated Supply Chain Planning
Familiarity with SAP CPI-DS, SDI, and master data structures in S/4HANA.
Understanding of master data needed for DP
Exposure to DP, RP, DRP, Supply Planning, Inventory Optimization processes
Experience in large-scale Supply Chain Planning projects
Provides outstanding customer service skills to direct and indirect customers, resolving very difficult and sensitive issues effectively
Demonstrated ability to effectively communicate with all levels of the organization
Intellectually curious with a strong desire to learn
IT leadership experience with Demand Planning projects
Solves highly complex problems within their work team
Strong influencing, facilitating, and consulting skills in working with stakeholders at all levels in the organization and across departments
Ability to quickly adapt to changes in timelines and sequences
Adaptability and flexibility including ability to manage deadline pressure, ambiguity and change

Nice To Haves

5+ years in SAP S/4HANA preferred
Prior experience in working matrix organization and handling multiple stakeholders would be added advantage
Knowledge and experience in the following tools, disciplines and processes are nice to have: ServiceNow, SAP Charm, SAP SolMan 7+, Azure Dev Ops, Quality Center and MS Project
Consulting background a plus
Experience in cross functional roles preferred

Responsibilities

Act as IT SME and Lead for DP solution across end-to-end FTS processes
Resolve production support incidents (investigation, break-fix, testing, implementation, validation)
Drive and support DP continuous improvement initiatives
Improve DSO KPIs related to DP (including batch SLAs)
Ensure integrated process design (e.g., DP with Supply Planning and TPM)
Perform quarterly IBP upgrade regression testing and adopt value-add enhancements
Follow DSO processes and governance
Challenge status quo to drive optimal solutions
Influence and collaborate effectively across teams
Deliver high-quality outcomes under tight timelines