Tech Assistant
About The Position
The Tech Assistant joins a patient-focused radiology team and supports a quality healthcare experience. The role combines front-office patient services with assistance to technologists and department readiness. The assistant greets and registers patients, handles copays and insurance information, manages appointments, and helps ensure equipment and tools are sterilized before each exam. The role also requires safeguarding patient health information, property, medications, and financial information while interacting professionally and respectfully with patients, families, visitors, and coworkers.
Requirements
- High school diploma.
- One year of previous medical office experience.
- Intermediate computer skills.
- BLS certification.
- Passion for patient care, sound judgment, and professionalism in all situations.
- Effective professional communication and interpersonal skills.
- Structured work approach and ability to prioritize in a fast-paced environment.
Nice To Haves
- Knowledge of medical terminology.
- Recent medical or radiology office work experience.
Responsibilities
- Greet and register patients, collect copays, verify patient information, and notify team members when patients arrive.
- Communicate appointment delays promptly and offer rescheduling as appropriate.
- Obtain insurance and authorizations, collect signatures, and ensure required documentation is accurate and complete.
- Schedule, reschedule, or cancel appointments; confirm appointments and notify staff of changes.
- Ensure equipment and tools are sterilized in each department before every patient exam.
- Assist technologists with patients.
- Safeguard patient property and Patient Health Information.
- Safeguard on-site medications in accordance with company policies, procedures, and legal requirements.
- Respect company property, including cash and patient financial information kept on site or in patient portals.
- Maintain professional behavior and cooperative working relationships with patients, coworkers, families, and the public, while respecting patient boundaries and cultural sensitivities.
Benefits
- Comprehensive medical, dental, and vision coverage.
- Health Savings Accounts with employer funding.
- Wellness dollars.
- 401(k) employer match.
- Free services at imaging centers for the employee and immediate family.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
