Tech Assistant

RadNet • Laurel, MD

4d

About The Position

The Tech Assistant supports patient care and clinic operations by welcoming and registering patients, handling appointment and insurance documentation, coordinating scheduling, and assisting technologists. The role also includes sterilizing equipment and tools before patient exams and protecting patient health information, property, medications, and financial information. The position requires professional, respectful interactions with patients, families, coworkers, and the public in a fast-paced clinical setting.

Requirements

• High school diploma.
• One year of previous medical office experience.
• Intermediate computer skills.
• BLS certification.
• Passion for patient care, sound judgment, and the ability to remain professional in all situations.
• Effective professional communication and interpersonal skills, with respect for patients, guests, and colleagues.
• A structured approach to work, ability to understand complex problems, and ability to prioritize in a fast-paced environment.

Nice To Haves

• Knowledge of medical terminology.
• Recent medical or radiology office work experience.

Responsibilities

• Greet and register patients, collect copayments, verify patient information, and notify team members when patients arrive.
• Communicate appointment delays promptly and offer rescheduling options.
• Obtain insurance authorizations and patient information, collect signatures, and ensure required documentation is accurate and complete.
• Schedule, reschedule, or cancel appointments; confirm appointments and notify staff of changes.
• Sterilize equipment and tools in each department before every patient exam.
• Assist technologists with patients.
• Safeguard patient property and protected health information.
• Safeguard on-site medications in accordance with company policies, procedures, and legal requirements.
• Respect company property, including cash and patient financial information on-site or in patient portals.
• Maintain professional behavior and respond to the needs of patients and coworkers.
• Respect patient boundaries and cultural sensitivities.
• Interact diplomatically and sympathetically with patients, families, and the public in a clinical setting.
• Establish and maintain cooperative working relationships.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) employer match.
• Free services at imaging centers for the employee and immediate family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED