TECH ASSISTANT-IMAGING SVCS

Methodist Hospitals•Merrillville, IN

26d

About The Position

This position assists and supports Imaging department technologists and helps with the clinical information system workflow. Duties include preparing patients for exams, transporting patients as needed, preparing imaging CDs using PACS, and performing clerical and office tasks. The role also supports patient care, department operations, and compliance with confidentiality and healthcare regulations.

Requirements

High school diploma or GED equivalent required.
Knowledge of medical terminology, anatomy, and physiology required.
Clear verbal and written communication skills and strong interpersonal skills.
Ability to demonstrate sterile technique.
Strong computer skills.
Ability to exercise independent judgment and creative thinking.
Ability to meet deadlines and schedules, handle special requests and projects flexibly, manage stressful situations, and provide compassionate patient care.
Detail-oriented, professional, and positive attitude.
At least 1 year of customer service experience required.
Certified Cardiac Pulmonary Resuscitation.

Nice To Haves

Certified Medical Assistant or two years of college with medically related courses.
At least 1 year of patient registration or related customer service experience in a healthcare environment.
EPIC experience.

Responsibilities

Clean, maintain, and stock outpatient waiting rooms, dressing rooms, radiologist reading rooms, the inpatient holding room, and designated procedure rooms.
Work at the Imaging Services front desk and greet visitors, physicians, and staff according to appropriate standards of behavior.
Check in patients, prepare them for exams, and identify them according to departmental policies and procedures.
Identify the correct physician order for procedures and correct orders in the patient information system as appropriate.
Answer telephone calls according to established policies and procedures.
Digitize hard-copy film into PACS while ensuring optimal image quality.
Scan hard-copy documents related to diagnostic procedures into the clinical system as needed.
Obtain STAT or preliminary reports from radiologists and follow policies for reporting critical test results.
Query, retrieve, and print requested CD or film images for physicians or patients, and request relevant prior studies as needed.
Monitor patients in the inpatient holding room and coordinate patient transport with Central Transport and individual departments.
Transport patients as needed.
Perform other duties as needed or assigned.
Protect the security, confidentiality, and integrity of employee, patient, family, organizational, and other medical information, and support compliance with applicable healthcare laws and regulations.