Tech Aide - Heritage Clinic (Pain Management)

Insight Medical Imaging • Edmonton, AB

4d • Onsite

About The Position

Insight is currently seeking a Tech Aide to join our dynamic and expanding team. This is a full time, permanent position, based out of our Heritage clinic. We connect in a meaningful way with our patients, physicians, and employees by being part of every touchpoint in their journey, making them feel comfortable, building relationships to come up with timely and accurate diagnoses, and creating an approachable environment that encourages professional development and growth.

Requirements

• Grade 12 graduate
• Minimum of 2 years of customer service experience with a focus on customer care
• Ability to lift up to 50 lbs.

Nice To Haves

• Previous experience in a medical background
• Knowledge and understanding of medical terminology
• Medical Office Administration diploma
• Reliable vehicle with a valid driver’s license

Responsibilities

• Chaperone male Ultrasound Technologists for all pelvic exams.
• Clean all change rooms, waiting rooms, and patient rooms, including Ultrasound, X-Ray, and Fluoroscopy rooms (stretchers, machines, chairs, countertops, doorknobs, and handles).
• Perform hourly clinic cleaning, including doors, handles, washrooms (sinks, toilets, dispensers, floors as required), and restock supplies as needed.
• Assist with patient flow by changing and portering patients and updating IDDA with locations.
• Clean EV probes and test/replace HLD chemicals for probe cleaning as needed.
• Deliver printed baby pictures to obstetrical patients as required.
• Escort obstetrical and X-Ray patients to reception to ensure routine and follow-up exams are scheduled.
• Restock clinic and exam room supplies, including table paper, towels, gel, pillowcases, probe covers, wipes, cleaning cloths, gowns, sanitizer, and other items as needed.
• Unpack and verify supply orders, ensuring packing slips are provided to the Site Lead.
• Remove and replace laundry bags throughout the clinic.
• Assist the Pain Management department to help create a seamless workflow.

Benefits

• Paid Vacation, Sick Days, and Flex Days
• RRSP Matching
• Educational Allowance
• Employer Paid Benefits
• Healthcare Spending Account

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED