Tech Account Manager

Sino Biological US Inc. • Houston, TX

10d • Remote

About The Position

We’re seeking a highly motivated and detail-oriented individual to join our dynamic Technical Account Management team. This is a remote position, but candidates located in or near Houston, TX are preferred, as we have an office there. The role involves approximately 15% travel. As a critical team member, your primary responsibility will be managing customized services for U.S.-based customers. This includes collaborating with local sales representatives, maintaining strong client relationships, coordinating internal resources, and ensuring the successful completion of projects.

Requirements

• PhD preferred or Master’s degree in biology, biochemistry, pharmaceutical sciences, or a related life sciences field.
• Training or experience in protein biochemistry, antibody development, and immunology is highly desirable.
• Previous experience in project management and customer-facing roles is a plus.
• A solid understanding of biologic research, drug discovery, diagnostics, and relevant technologies, products, and services.
• Ability to learn quickly, multitask, prioritize, and work independently.
• Willingness to travel up to 15%.
• Must be able to lift and move 25-50 lbs.

Responsibilities

• Collaborate with local sales representatives to promote and sell customized services.
• Build and maintain strong client relationships, acting as a key point of contact.
• Work closely with clients to develop work plans, set milestones, and monitor progress.
• Coordinate internal resources to ensure timely completion of projects and delivery of final products and reports.
• Create and maintain comprehensive project documentation.
• Perform other related duties as assigned.

Benefits

• Competitive compensation packages, including a base salary and a bonus structure plan
• Professional development and career advancement opportunities.
• A supportive and inclusive work environment where diversity is celebrated.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level